Chocolate Museum Vienna "Bo-Yo" — Attraction in Vienna

We went to the Chocolate museum today (1 adult and 2 kids). Very nice experience in general but I do not recommend it if you are Romanian on Anca’s ( the workshop leader) watch. :(

It was nice to see the workshop split in 2: German speakers and English speakers

Very nice experience for the kids overall, but I was very disappointed as a Romanian father of 2 boys by the workshop leader (who presented herself as Anca, also Romanian). Even if the kids did not show it, I am not sure they did not observe the tendentious attitude of the workshop leader.

Besides her bossy attitude in general, we felt that once she heard that I translate into Romanian for my kids, she became very strict and was very sharp with us/ them especially, and started giving us directions in a harsh manner in Romanian language, which made me at least uncomfortable and discriminated in comparison with other participants to the workshop.

During the workshop, I’ve noticed the attitude of the other staff members with the kids when preparing the chocolate, while she did not leave the kids (7-8 Years) at least try to put the chocolate tray nor to level the chocolate on the tray, and she did it the full job (unlike other staff members which tried to involve the kids as well). For example some Korean parents were taking photos of girls levelling the chocolate on the tray from flowing chocolate while I was only able to film the kids looking at Anca’s back while doing this action.

She scolded the 2 kids a few times for taking some sweets from the jars without touching them (only the spoon), while other activities that she emphasized as forbidden, such as licking the spoon and putting it back by some Korean girls several times, were neither noticed nor admonished.

Fortunately, the kids prepared the hot chocolate with another member from the staff which was very gentle and careful with the kids and went very smoothly and without any problem .

I asked the kids in the end, before deciding to submit the review and in spite of their innocence they said that the second lady was indeed nice (even if she was not speaking their language).

PS: “brown chocolate on the shoes not being too sexy” is not a good and intelligent joke for the kids present, in my opinion, or at least, (it can be but) not in the way she said it.

PS2: In case it was not clear so far, Anca did not talk to the kids in Romanian to help...

THIS IS NOT The Chocolate Museum of Vienna. You are looking for the Schoko Museum Wien, located at Willendorfer Gasse 2. This is a small storefront with a chocolate making workshop run by an Indian woman lacking customer service skills. Don’t be fooled, do your research before you buy tickets here. The photos on google maps are highly misleading. Most of the chocolate items in the photos (the ship, the man and woman) were not there when we visited. This is not a museum. It has a few displays in the basement and they call that the museum. For example, one display is a styrofoam gorilla painted brown that is supposed to represent something I guess? Perhaps in rural America you could call this a museum, but certainly not in Europe. Also this store is not kid-friendly. The staff initially refused to let us keep our baby in her stroller next to us even though there was plenty of space. They insisted we put the baby and stroller in the corner. This must be the first time a customer has arrived with a stroller. Obviously you don’t leave a baby unmonitored. They did not allow my older child to pour his own chocolate into the molds. If they sell kids tickets, they should allow the kids to participate. Based on the way they run the workshop, they should indicate "no children allowed in the shop" when customers purchase tickets because that's closer to the reality of how they operate. The Indian woman who runs this store is like the Soup you-know-what from Seinfeld (90's American comedy show reference), telling customers what to do throughout the experience with her miserable demeanor. Thankfully she didn’t run the workshop. The Austrian girl who ran the workshop was terrific. I feel bad for the staff, I can only imagine how terribly she treats them based on how she...

If you went to the museum in Prater(before the renovation), you’d be very disappointed. The museum has just turn into an chocolate SHOP & FACTORY(small), NOT a chocolate museum. The museum is now very small; it only has a banana swing, an unrealistic miniature figure of Charlie and the Chocolate Factory, and some little bits of infos of chocolate. This was a HUGE disappointment, since before in Prater, the museum was big and nice with a cocoa bean that you could eat, some videos, many chocolate figures, funny chocolate pictures of famous people, a souvenir(?) video you could have, a fish tank by, a cocoa bean bag to see how heavy it is, a diagram, and much, MUCH more. Now it’s basically a SHOP and a SMALL FACTORY, as stated above. The shop has many chocolates; that’s nice… The factory, which is the place where you make your own chocolate and the hot chocolate, now has gotten 3 times bigger. However, there are very few people. They, I believe, has took some toppings away, but only a few. They added a white chocolate machine which was nice to me, since I like white chocolate. The only thing I didn’t like about the factory is that when you make hot chocolate, you will have to share it with 3 people, although I’m not sure if that is because we are a family, when in Prater, you could have make your OWN hot chocolate, so you could make it in your own flavour. Overall, I didn’t like the renovation, so do not get hooked with the old pictures BEFORE...