This is the first time I've left a single-star review in my life. The staff at the ticket desk was so rude and cold, maybe because I am not of European origin. She kept chatting with her colleague, ignoring us even after she saw us and heard our "Hi" and "Bonjour", 30 seconds later, another "Bonjour". We had to wait quite a while for the staff at the next desk to finish dealing with their customer. When we were about to leave for the next staff member, she turned to us and started working. Her attitude during the purchase process was so disappointing for a staff member in a ROYAL MUSEUM, and we were so sad about being discriminated against. If you are not from Europe, I recommend using online purchase (I also tried, but the website is garbage. However, it is way better than being discriminated against). Considering that the ticket machines were not working and this woman was not working, it was an interesting experience.

We were so upset thinking about how we were treated for the first 30 minutes, but we were somewhat relieved by reading others' reviews saying the same thing about rude staff. Therefore, I would like to leave this review for future visitors (= new victims) to try to make you feel better. It is not your fault; the staff are just rude!