Niagara Helicopters Limited — Attraction in Niagara Falls

What can I say ..."absolutely amazing 🤩", my wife and I were visiting the area for another attraction when we saw the helicopters coming in to land, we had a quick Google search and discovered the Niagara Helicopter company. The heliport is not even a 10 min walk away from the Niagara whirlpool aerocar, so if comitgrom the falls area you can easily jump on the WEGO bus to reach it. The car park was very busy with coaches pulling up aswell, we thought there's no chance we'll fly today but the friendly girl at the desk said there's 3 helicopters working in a constant rotation, even with a queue we were waiting at the gate ready to board in under 15 mins.. the ground crew guys were friendly and joking with us, which put two nervous flyers at ease. Just before boarding a photographer grabs some snaps and then your helped onboard and they assist with your belts, then up up and away, the views from above the Niagara river falls are truly awe inspiring, there is an audio commentary playing while you are on your tour which provides some great facts and history. Overall this might be one of the best experiences we've had while on holiday in Canada, thank you Niagara Helicopters for an amazing experience... There are some refreshments/washrooms available etc, aswell as a gift shop ( 5% discount when you show your flight ticket) and photo collection store.. 3 photos cost us $55, a little costly but great shots and a perfect memory. I really can't express how much my wife and I enjoyed this experience, so I recommend this, an absolute must do if your visiting...

A very disappointing experience.

The helicopter is configured as a car with two passenger seats in front and four in the back. The view from the rear middle seats is much less than from the other seats, yet all seats have the same price.

Our company of three arrived first of all in the morning. We were first in line and expected to get good seats. However, the staff person gave us one window seat and two middle seats, all in the rear, while the other group of three, who arrived after us, got two front seats and one rear window seat. Waving my arms to communicate through the noise I tried my best to argue but to no avail. The staff person, incommunicado in his hearing protection, refused to understand my gestures and no changes were made.

The helicopter is reasonably quiet inside but still noisy enough that one must yell to communicate. No hearing protection is provided. Passengers are treated to a recorded narrative that is distributed through the cabin from a loudspeaker. We were unable to understand this narration.

Having flown over New York City by helicopter, we expected a more democratic seating arrangement with window access for all and to get headphones through which to listen to and communicate with the pilot. Not so.

Seeing the falls from the air is fantastic and the helicopter company provides a safe platform for doing so. But no more. What they provide is transportation, not a high-quality experience. Make sure that you negotiate the seating arrangements while waiting in line and do not expect any information...

I had to scramble to get a helicopter ride after the other tour operator cancelled on me, and i really appreciated the "no reservation" policy of Niagara Helicopters. It can be a little confusing as to what you are supposed to do, and the line can be up to an hour, but it is fun to watch the copters take off. We were fortunate that being a party of two, they pulled us out of line to fill a helicopter, and our wait was less than 15 minutes. They move you in and out fast as they have multiple helicopters loading and taking off, but the crew is great and efficient. It is a little hard to be warm and fuzzy when it is so loud and windy and the crew has headphones on, so I don't know why people are dinging them for politeness. I thought they were great, and I really appreciated the flexibility of being able to show up when we wanted to. The flight was beautiful, and yes, it was short, but really, compared to most helicopter flights, it was fairly cheap, and what more do you want to see? You get a great view of the falls. I hated being shoved into the picture buying room at the end, but hey, that is what all of the attractions do, so it is no biggie. I highly recommend them, and look for coupons on line, or at the hotel tour desks. I also recommend doing it towards the end of your trip if you did the falls from both sides and as extensively as we did, because it is cool to see from the air all of the places that you went and know what you...