Canada Computers & Electronics
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Michael M was fantastic, knew what he was talking about, provided excellent service and made great suggestions. Edit: not sure who handles their customer relations but the way they answered my request for a follow-up was awful. I placed an order for an item 2 months ago (and also was forced to wait in the cold for 2 hours before I could even be allowed to place the order) and emailed the store for a follow up. There were no apologies for my wait. They would not let me know any time in between what was happening with the product I ordered. They did not offer any alternatives considering the wait I had, not even an estimate on when the product might show up without a guarantee. It's too bad because my previous experience was turning my originally negative experience positive, and now it's going back to another negative one. Edit 2: it shows that good customer follow up leads to a happy customer. A kind gentleman named Tim called me and set up a realistic expectation and a replacement recommendation that exceeds what I initially ordered in all ways. Thanks to his follow up my positive experience turned negative is positive again. Thank you Tim.
Nicky Chung
00
Be aware about scam in the store. They are cheating with prices. Advertised prices on the screen are not prices which you will pay on exit. Picture of advertisement screen below. Price for Patriot SSD is in red and it $59.99 . when I went to cashier, she told, that price is $64.99. I pointed, that according to the law, I can pay advertised price. It theirs problem when they made moistake and put a wrong price on a product. They ignored it and told to pay $64.99. Same with other products on the screen . Most of prices are "wrong" according to sales person whom I spoke about this issue. What is a reason to advertise wrong prices of the products? If you not put attention, you will pay more than you expected! Avoid these cheaters!
yatzhen
00
I bought a pair of razor wireless headset from here and the charging cable was missing. Came here for an exchange but the manager was very rude and uncooperative. He blamed us for the missing cable when in fact the cable was not there in the first place. I told the manager to provide his contact info but he refused to do so yet he asked me to do so. Edit: Had to buy a charging cable myself from here because the manager refused to provide compensation
Chen Yang
00
I decided to finally build another high-end gaming computer, the CC in Richmond Hill is always where I begin my part search (for over 10 years). This time I worked with Edmond W. over a couple of months to purchase/ order the parts I needed. I highly recommend reaching out to him. Whenever he is there he picks up the phone and is always helpful, always listens, and gives legit advice. Solid guy and great store.
Mitch LT
00
100% Recommend this location. They always have experts to advise you on what products is best for your system. Big THANK YOU TO BRUCE, he held my product and was very helpful, patient and courteous. Also thank you to the cashier Micheal and the manager. Loved the fact that the manager was on the floor and was able to speak with him at anytime.
iConvo
00
There is every reason to believe that store employees record all customer PIN-codes on the camera. If you bought something from this store, change your PIN immediately and keep track of the money in your account! I enclose photographs as confirmation.
sibexp
00
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Basic Info
Address
1070 Major Mackenzie Dr E Unit C1, Richmond Hill, ON L4S 1P3, Canada
Map
Phone
+1 905-883-0817
Call
Website
canadacomputers.com
Visit
Reviews
Overview
3.7
(486 reviews)
Ratings & Description
attractions: Richmond Hill GO Station East Parking Lot, restaurants: Restoran Malaysia, The Owl of Minerva, Barbecue Cafe, Pho Xe Lua Vietnamese Cuisine, Bombay's Chutney, Bayview Kitchen, Pearl Sushi, 潮州館 Bayview Court Chinese Restaurant, Yang's Fine Chinese Cuisine, Maxim Bakery & Restaurant
