Extreme Bounce Inflatapark — Attraction in Surrey

Worst experience at Extreme Bounce Inflatapark. Front desk staff Mahek was rude, dismissive, and acted like customers don’t matter. was extremely rude and unprofessional. She acted like she owned the place, forgetting she’s just an employee and that the business only survives because of customers who come here. When I said I wouldn’t return because of her attitude, she casually replied “OK,” showing she doesn’t care about customer satisfaction at all. That kind of arrogance is unacceptable. Other staff were polite, but her behavior ruined the visit. On top of that, the hourly price is high, and despite the prime mall location, the place often looks empty — now I understand why.

I would never recommend this...

All these reviews are funny. You guys should come to Poco where they charge extra for grip socks whether you kept the last ones you used or not, at Jungle Jac’s. It’s also around $40 a kid (can’t bring your own food in). But they’ll charge you lots for their average food. They just charge every time for socks. It’s also $15 for us to sit there and watch our kids. The hourly for this inflatable park rate is due to the fact BC Hydro charges them per kilowatt hour. In other words they’re always paying for the electricity whether there are kids or not. But I guess these places are making money when it’s poor weather in the...

Hey there, I want to express my frustration regarding the $10 fee you charged my wife and me just to sit at your plastic tables while watching our kids jump. This will be the last dime you see from me, as I firmly believe this place won't last another six months.

The staff's attitude is unacceptable; they seem disengaged and robotic. When I asked a question, the only response I got was, “you can contact us on the website.” That’s not good enough. You need to address these issues if you expect to...