Bubble Planet: An Immersive Experience - Toronto — Attraction in Toronto

Extremely disappointed with the customer service from this Toronto location. I would not recomment this place to families, birthdays, large groups or school trips because clearly, they don't value your time and money.

Update 2 - the company is not responding to emails. And they have no phone number to speak to anyone.

**Update - reached out to Fever and they are refusing to reimburse the busses and it is up to the school to absorb the cost of the busses (which is not cheap) due to their closure which they did not communicate with the school.

Our school had a class trip for 3 classes yesterday May 22. 2 school busses were required and the price of busses is not cheap. The students arrived at Bubble Planet to find it closed. No notice. The drive was from Oshawa to Downsview (approx 1.5 hour drive). The students were angry and disappointed. The adults were frantically trying to contact someone to sort out the situation. This place has no phone number so the kids ended up eating their lunches in the bus due to the rain and then went back to school We are a small school and fundraising to cover bus cost is a year long process. The company replied to the schools emails the following day advising that they will reimburse the ticket cost but not the busses. At this point in the school year, it is too late to reschedule an end of year trip. The budget for the busses for those classes has been spent with nothing to show for it. This company needs to reimburse the bus cost (which is not a small amount) to give these kids a chance at another school trip. The school paid for the bus for a service that was not provided by Bubble Planet. The school should have been notified by bubble planet as soon as they knew they would be closed for the day. In all the years my kids have been going on school trips, this had NEVER happened. It was handled wrong all around.

What will you do to resolve this issue? There are many frustrated parents, teachers and mostly, many disappointed kids. ...

I recently visited Bubble Planet with my wife, and while the place is visually stunning, I couldn't shake the feeling that it's more of a money grab than an immersive experience. The weekday entry fee is around $34 + taxes per adult, and the cost is even higher on weekends, which seemed steep considering what you get.

Upon entering, we were directed to a photo booth where a staff member took our picture in front of a green screen. However, when we asked to see the photo, we were told we could only view it after our trip, and only if we purchased it. This was off-putting—why would anyone buy a photo without knowing how it turned out?

The interior of Bubble Planet is undeniably beautiful, with fantastic lighting and sound. If you're into photography or video, this place could be a dream. Kids will likely see it as the ultimate playground. My favorite parts were the bubble pit and the strobe light room, which creates an illusion of infinite space—a very cool effect. There's also a light show at the beginning with a floor display of aquatic life that was mesmerizing.

However, the experience was quite short. We took our time with each section, but still finished in under an hour. There was a VR zone, but it cost an additional $5 (cheaper in person than online, so that's a tip). I decided to skip it, as it felt like yet another money grab—something they could have easily included in the initial ticket price.

The photo booths inside were also a bit of a hassle, with lines even on a weekday. I can only imagine how crowded it gets on weekends.

In summary, while Bubble Planet is a nice, immersive experience, I don't think it's worth the price. If you're bringing kids, be prepared to spend a lot more—there are plenty of tempting extras that can quickly add up. My advice: enjoy the visuals, but be wary of...

This is a mildly diverting experience featuring several bubble-themed rooms with a vapourwave-on-shrooms aesthetic, all peach, purple, and pastel.

For a sober adult it is a bit entertaining and I think I would willingly pay about $10 for the experience; more on behalf of my kids, who really enjoyed it. If the only cost were your time--imagine a giant Nuit Blanche installation--it would rate four stars: definitely worth 30 minutes of your life, but nothing particularly special. However, at $50+ per adult, it warrants maybe two stars: it provides a below-average hedonic return compared to other forms of entertainment with the same cost.

There is a room where you can lie on muffin chairs and listen to ambient soundscapes inside a large dome on which abstract images resembling the dynamics of lava lamps are projected. There is a big pit full of white balloons and (I think I recall) classical columns. There is an "infinity mirror" room with thousands of glowing spheres hanging from cords in a cubic lattice. There is a room where a grid of clear pod chairs hang from the ceiling and you can sit in them for an extra fee and watch abstract VR visuals. There is a room in which a pair of robot arms slowly make soap bubbles and a fan blows them, plus a couple other seemingly low effort and forgettable rooms. The most popular room contains a great white ball pit the size of an outdoor municipal pool which looks like a giant's bubble bath, including large inflatables in the shapes of the head, feet, and knees of such a (stylized, pastel) giant and a 2 m-diameter beach ball that you can roll around on top of the ball pit. My family spent about half the visit in this pool.

It was an okay experience but not worth the substantial cost, and not something I would see anyone...