To protect the identity of the stylist I will not mention her name. Yesterday was my second visit to the salon to lighten the top part of my hair (Medium brownish) to blend better with the bottom (light golden blondish Beyoncé type color) She previously did my hair to get it to this color and I loved it! She did a great job so I figured that I found my new stylist and made the hr and half drive from White Rock on a Saturday morning. She put in the foils bleach etc, I processed like always, washed it then went back to my chair.
This is when I touched my hair (it's long half way down back) and it felt like mush. I pulled lightly on piece and it literally melted in my hands. I didn't know what to do! I was in complete shock! More and more of it came out when I ran my hands through my hair. I got up and went into the bathroom and crumpled crying. It was coming out in chunks some worse than others down to a couple inches in certain areas!
I got out the bathroom and pulled Franco the owner aside. He could tell I was in shock and was very empathetic. I'm an Account Executive and work with some of the largest organizations in BC. I would not be able to meet clients like this! Not to mention how would I even leave my house?! He stepped in and took over like a seasoned business professional. I know it sounds like I'm exaggerating but a woman's hair is their security blanket and having it melting in your hands would shake up anyone.
Franco cancelled his appointments and worked with me for hours trying to preserve what was left of my hair. He was extremely apologetic, calm and most importantly honest throughout the whole process. There was a moment when I had to take a break to cry it out in the bathroom and he understood. In the end, we had to go back to dark brown and cut it so it would look less damaged. Being a very skilled stylist he did his best to blend the pieces that fell out to make me look presentable and confident.
By all means my hair is not what I aimed for, let alone does it even feel the same, but I can go to work and out in public without feeling embarrassed. Franco took an absolutely horrible situation and managed to turn it positive (or as close to positive as he could) which I am extremely grateful for.
The stylist that did this to my hair came and apologized when I was leaving which I appreciated. She was in tears, embarrassed and very genuine. I know she will learn from this experience as...
Read moreI've had the pleasure of entrusting my locks to Lisa's capable hands for many years now, and each visit reaffirms why she's truly exceptional. As my longtime hairstylist, Lisa consistently delivers not just a haircut, but an experience that leaves me feeling confident and beautiful.
One of Lisa's standout qualities is her honesty and thoughtfulness. She approaches each appointment with a genuine desire to understand my preferences and concerns, ensuring that every snip and style reflects my personality and enhances my features. I've always wanted to have a pop of colour in my hair but I was afraid. Despite my initial apprehension about hair coloring, Lisa's expertise and guidance put me at ease. She patiently walked me through the process, addressing my fears and ensuring I was comfortable every step of the way. The result? A daring burst of color that perfectly complements my individual style!
Lisa's intelligence shines through in her mastery of hair care techniques. With a keen eye for detail and a deep understanding of hair health, she consistently achieves stunning results. After every session with Lisa, my hair gleams with vitality and shines with newfound radiance. It's evident that she pours her heart and soul into her craft, continuously seeking to elevate her skills and stay ahead of the latest trends.
Beyond her technical prowess, Lisa's warmth and genuine care for her clients set her apart. She creates a welcoming and inclusive environment where I feel valued and understood. Whether it's a quick trim or a complete transformation, Lisa approaches each appointment with enthusiasm and dedication, making me feel like more than just a customer.
In summary, Lisa is more than just a hairstylist – she's a magician who effortlessly transforms hair into works of art. Her honesty, thoughtfulness, and intelligence shine through in every interaction, leaving me not just with a fabulous hairstyle, but with a renewed sense of confidence and self-assurance. With Lisa I know my hair is in the best...
Read moreIf you're looking for a hair salon that truly knows how to make you look and feel your best, then Workshop Salon is the place to be! As someone who has been going there for the past 13 years, I can confidently say that Franco, Vickie, and the rest of the staff are some of the best hair stylists in Vancouver.
The moment you walk into Workshop Salon, you'll immediately feel welcomed by their warm and friendly staff. The salon itself has a chic and modern design that's both inviting and comfortable. You'll also notice the high level of cleanliness and attention to detail, which is a testament to their commitment to providing an exceptional experience for every client.
But the real magic happens when you sit in the chair and let Franco, Vickie, or any of the other skilled stylists work their magic. They have an incredible ability to listen to your hair needs and translate that into a look that not only suits your face shape and features, but also your personal style and preferences. Whether you're looking for a simple trim, a bold new color, or a complete hair transformation, they will work with you to achieve your desired outcome.
What sets Workshop Salon apart is their dedication to using high-quality products that are both environmentally friendly and safe for your hair. They have a deep understanding of the latest trends and techniques in hair styling, and they use this knowledge to create stunning looks that are both modern and timeless.
Overall, I cannot recommend Workshop Salon enough. Their exceptional service, talented staff, and commitment to using high-quality products make it the perfect choice for anyone looking to get their hair done in Vancouver. Whether you're a long-time client like myself or a first-timer, you'll be in good hands at...
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