Vaughan Putting Edge — Attraction in Vaughan

It should have been a great day but…The place is great and the mini putt lots of fun. We arrived at 1pm for our golf time at 1:20pm. We were at the desk waiting for over 15 minutes because they put a group of 7 before us so we were late starting. I asked how long the course would take because I had to get the pizza. Staff told me 45 minutes to an hour. No problem. Then when we were on the 16th hole not even an hour had gone by a staff member came telling my daughter we had to skip the rest of the course because they had a party coming in at three and they needed to clean the room and we had to be gone by then!! She then continued to argue and stand there insisting she leave causing my granddaughter to cry when it was supposed to be a happy time! First birthday party since the pandemic!! I was outside at my car for a minute when the same staff member came out to find me to tell me we had to wrap it up!! It was 2:30 and less than an hour since they started golfing. Plus we had to wait for the group of 7 to move forward on the course!! I told her no way was I pulling the kids from finishing the course and I wasn’t leaving the party room until the children had been fed and the cake was done but she continued to argue with me saying another party was coming in! I told her that was her problem not mine!! I told a different member that I was appalled with this situation and to please give me my cake that I would take the party from here and I don’t need them to light the cake and sing happy birthday! I was very upset. About 20 minutes later the first staff member came and said she spoke to her manager on the phone (like I had asked) and we could have the room for 20 minutes longer and have a $30 game card. No apology and continued to argue with my daughter. I told her to stop arguing and that interrupting the mini put and causing my granddaughter to cry was unprofessional and totally unacceptable and no excuse is acceptable. End off… let’s move on!! We were out of the room at 3:20 as asked!! The other staff was friendly and helpful with the kids and picking out their prizes. It’s a fun place and the kids had fun so I still gave it a 3 star! Unfortunately they caused stress levels to rise unnecessarily as the other party hadn’t...

This was my first time here with my brother . We definitely had fun. Love the ambience, the glow in the dark, all the beautiful art in the place. The arcade was pretty good as well. Enough parking outside. I would have gave five stars but just a couple things to address. Music choice was a disappointment. Its more fast paced, lots of people waiting to go through, if you have a good amount of people with you will take longer and others may get impatient. The handicap door opening doesn't work outside or inside . For those with disabilities or any leg problems this isn't the place for you. One set of steps has Atleast 20 steps upstairs, the other set going down has 17-20 steps down. Alot of props to step up and stand on while playing or waiting for your turn so lots of up and down. Which you just have to be careful. I'm saying this because i just had knee surgery not long ago and it was kind of difficult getting through. The stairs should have a rail just for safety but doesn't . As for the arcade half of the games one side wasn't working so i couldn't play side by side with my brother. We had to take turns which kind of sucks that we couldn't be more competitive. Also I think the youngins that work at the counter can do less talking and be more attentive to customers instead of letting customers stand at counter waiting for them to finish conversation. There's no food on premises, but you can buy a pop or water and there's a small little lounge area with stool chairs to sit. Do i recommend going? Absolutely!! Besides what I said about people with disabilities being mindful of situation indoors. The place was a fun time....

Went as a group of 5 for my sons birthday. Called ahead and wasn't told about needing a reservation. When we arrived, we were greeted by a very rude employee. It was 5:30pm and she told us to come back at 6:45pm. There didn't seem to be anyone even golfing at the moment, but we decided to come back after dinner. She told us we needed to pay in full to make a reservation. I thought that was strange, and I asked her if that was a new policy because we've never been asked to pay upfront for a reservation before. She VERY RUDELY told me I could phone head office if I had a problem. We left and returned at 7:50pm and it was empty. Ahe told us we could start right away, but we'd have to split our party 3 in one group and 2 in the other. There was NOBODY golfing. So we began with the first 3, and then she literally stood there and watched my 3 kids play until the 3rd hole and even asked my son to hurry up before letting me and my other child start. We ended up just all golfing together, and it was NOT AN ISSUE. The whole time we were there, only 1 other group of 4 started golfing, and they were about 5 holes behind us. At the end I went to use the washroom and it was FILTHY!! The stall had poopy underwear shoved in the corner and used feminine hygiene products on the floor. There was toilet paper all over on the floors, water, and soap all over the counter, floor, mirrors, etc. I was disgusted and just left. The employee was incredibly RUDE. If she were my employee, she'd lose her job immediately. This is NO WAY to treat your customers. We won't return to this location again, and won't recommend it to any...