100% honesty. The resort itself is beautiful this place has prime time potential. It was designed incredibly well. The beach, the pools, landscaping and the details all around are magnificent. I am a Commercial Property Manager in Florida, the biggest issue I see is that these beautiful structures are not being maintained how they should be specifically related to airflow. DR is incredibly HOT, elevator shafts, bar areas, restaurants and even the rooms have distinct odors of mildew and I do believe it’s due to the lack of proper airflow. This resort needs to figure out how to push more cool air into rooms, bars, restaurants and indoor recreational areas (before the entire thing rots). Next I will touch on the staff. Everyone was pleasant BUT I think the heat affects their performance, it’s hard to work under such hot circumstances. BUT even being hot everyone that works here is kind and welcoming. The food… the lunch buffet near the main pool was decent. You kind of have to fail a few times before you find the goods. They had fresh grouper, a picaña steak section and plenty of good side options, look for these in particular when you go there. The fruits were all fresh and they offered great ice cream and fresh fruit juices. Kyoto Japanese was fantastic! We were 5 so I was able to taste a bit of all things. The octopus salad was devine and the Mar y Tiera (surf & turf) with the fried rice and side of veggies was simply perfect! Better than Benihana for sure! Fried ice cream dessert was the cherry on top! Circling back to my Property Manager side, Kyoto is a beautiful restaurant BUT it was soooooo HOT it was uncomfortable which was a damper on the experience. The fact that you have the hot griddles and ZERO air conditioning was excruciating. This sentiment was shared amongst all those who sat at our hibachi table. Santa Fe Steak… again HOT HOT HOT, ZERO airflow. The food is good, specifically the Churrasco but it is so incredibly difficult to have a good time when all you can think about is the heat. Fountains drinks taste like the rot I mentioned and had no carbonation (this was a common issue throughout the resort, hit or miss with carbonation). Staff is great… the heat is unbearable. Dolce Vita, this place was ok. My least favorite. BUT I’m not much of an Italian lover. The salad bar was delicious… stocked with all sorts of cheeses and charcuterie options. Rosa Eusebio attended us and she receives the ultimate gold star in service of all the restaurants. Fantastic lady! This restaurant was not as hot as the others. Mexico Lindo, this restaurant was also not as hot. The food was good here and we had a good dinner. Everyone was very nice no complaint’s. The liquor… stick to vodka, tequila or scotch. I drank absolute vodka, soda water, lime and fresh mint the majority of the time. The soda water comes from a can/bottle and you can tell the vodka is the real deal no issue with carbonation due to bottled soda water. All the fruity drinks are made with artificial stuff and the rum is weird tasting. The beer also tastes weird at SOME bars, best way to describe the beer is that lines might have mildew because that is the funky after taste we got. It’s the same mildew smell you notice around different areas of the property. But if you’re into bloody Mary’s get that and also get michelada beers! The michelada beers were so refreshing and they make them well. The circus show with the acrobatics was fantastic. The entire family enjoyed it. The pool shows were also so much fun! Both the kid pools are fantastic! As are the big main pools. As mentioned the grounds are beautiful.The beach is cleaned daily as this time of year there is a lot of seaweed. This was a major plus! There’s never an issue finding beach chairs with shade as there’s tons of palm trees all over. Just move chairs around at your leisure. Free kayaking, paddle boarding and windsurfing! And do Rent the banana boat and the chair thing and do the dolphin adventure! Please just install fans & turn on the AC for dinner!