Zen SPA at the Kreutzwald Hotel Tallinn — Attraction in Tallinn

Really lovely staff - so attentive and kind. I would have given three stars if not for the incredible efforts of the team! I don't sleep well and the sheets, pillows, blankets feel synthetic and unpleasant on the skin - the staff went to thier sister location to get me a feather pillow so I could sleep 💜 The rooms are OK, nothing too special - clean with everything you'd expect (we were in the Zen Delux Junior Suite with Spa bath). The fridge wasn't very cold, the provided bedding was thin and synthetic and it was a little run down in places - cheap furniture, stains on the carpet, reminence of mould etc. The breakfast wasn't at all to my tastes. Though well presented the hot option was poor quality (over cooked - see the fried eggs pic) and the cold options mostly involved dairy - which I can't have. The meats and fruits were very limited. We didn't get a chance to try the spa, and overall I have no doubt this is one of the best hotels in Tallinn, but I will likely be seeking alternate lodgings next time. It's all about good bedding, a very dark room and a quality breakfast for me. This place sadly didn't deliver...

I've never had such a poor massage – it was just an extremely expensive oiling of my back and legs. The masseuse clearly had no idea what she was doing. Also the spa is located in the basement, where the air quality is poor and it's...

Thank you very much for organizing a gift for my mom, despite all the time changes and other organizational issues! Everything worked out great and I got very good feedback from her. I will gladly go myself when I am passing...