Forest Essentials — Attraction in Bengaluru

More like customer blaming service @mirakulkarni @foresessential Extremely disappointed with my recent experience with Forest Essentials. I placed an order that clearly included complimentary products as part of a promotional offer. Not only were those items missing from the delivery, but they weren’t even reflected in the invoice—despite having selected them during checkout. To make matters worse, when I contacted customer service, Ms. Diksha was completely unhelpful and dismissive, outright stating it wasn’t her problem. No effort was made to understand or resolve the issue. This kind of unprofessional behavior is appalling from a brand that markets itself as premium. I expected better integrity, transparency, and respect for loyal customers. Instead, I’m left with a poor experience, missing products, and no accountability. I wouldn’t recommend shopping with Forest Essentials if this is how they treat...

I had to share a Christmas Gift (Secret Santa). I contact the Store Manager Aftab over the phone. He helped me through WhatsApp all the required products. He also mentioned the items for the range I wanted. The best one is, he ensured it was packed in a good poach, and a gift bag and sent it. He even followed up with the delivery guy I booked, went to the person handed over personally. He did catch up with me until the item reached. This is Customer service. Thank you Aftab. Without getting into your shop, you impressed me with...

I was introduced to Forest Essentials when a dear colleague gifted me these as a wedding present. I have loved their products and this Christmas, they made for awesome gifts for my family, packed in beautiful colourful boxes and ribbons. At the Vega city mall outlet, Sharmila assisted me with great suggestions of products and offers on sale. She was knowledgeable, patient, kind and very dedicated to ensure I got what I wanted without being pushy. Thanks for a great experience Sharmila and I will definitely be coming...