Heritage Arts — Attraction in Kerala

Read about them online. Their designs look v good and traditional. Mr Biju co-ordinated. His response was very prompt. Gave us all the info we wanted and lot of options. Their products are made of plantation teak wood. He insisted that we pay the full amount before delivery. But he promised to set things right if there was any issue. Trusting his words we placed the order. Delivery was delayed. On delivery, we found the design and the product v good but there were many flaws - was not polished in many places. The wood was not smooth in some places. Spoke to Biju immediately and he promised to send someone in jul 19 but until...

Though the gallery is packed with art, the quality of it is very low.

We bought a wooden elephant for rs5500 made of jackfruit tree. After a week, insects started making holes and crawling out of it. Apparently this happens when the wood is not treated properly. We called the showroom multiple times to get any advice on how to treat it (all international calls). People who pick up say they will get back, but never do.

Really disappointed at the fake friendliness and professionalism before...

We had an incredible experience at the Heritage Arts Shop, which feels more like a museum and is a true treasure for collectors. It’s a must-visit if you’re in Jew Town, Kochi. Vishnu and his family were incredibly friendly, welcoming, and helpful. One of the highlights of the visit was the attached restaurant, Ginger, which offers stunning views of the sea. They serve fantastic ginger-infused lemonade and seafood, both absolutely delicious. We even returned...