INFORMA - BATAM CENTRE — Attraction in Batam City

Terrible experience I had here.

I was here to look for some furniture, and found it after more than 30 minutes. When the paying time occured, suddently the sales man told me that I have to paid extra Rp150rb for the insurance of this furniture, and it was a must.

I cancel the purchase, and left the store immediately.

The salesman suppose to told me earlier when he offering me the product, instead prolonged and expected I wll surrender to paid something behind that I will not need at all.

What a...

Their staff attitude are trained well, and patient. Only problem is the mattress cleaning service staff are not professional on their cleaning service, they just wash it and said "i'm forgot bring the dryer machine, you just need to put on your bedroom and let it dry with your own air conditioner". Later after we complained it, they just bring the dryer back and turn on then left. The staff seems like really busy on using those drying and washing machine to do his own...

Very very very bad after sales service. Bought 1 coffee table. Delayed delivery. Delayed installation schedule. For 1 table the installation team came with 4 people into my small studio apartment. Ended up the table still not installed within a day of four-pax team installation. Promised to come early morning next day to no response.

Many others called and told us they’re from Informa (from their many other departments) and still with no available solutions to...