Stayed here for 2 nights and there were a few disappointments:|1) Initially we were given the unrenovated room on L12, upon arriving late at around 7pm. We didn’t bother to complain until we finished our dinner and realised that the room given was totally different from what was shown on Agoda. So, we went down to reception to complain and wanted a change. The receptionist initially refused stating no rooms were available. However, we insisted as we were shortchanged, and the current room was not carpeted and bed was old, TV was sideways, and bed was like a converted sofa. Finally he caved in after my wife nearly lost her temper, and said we are Dormy Inn regulars, and even Dormy Kumamoto was much better. |2) We were then given a change of room, also on L12, opposite the initial room. I wonder why they shortchanged us in the first place? This one is at least the same as the picture when we booked.|3) The onsen could be better regulated. There were many un-regulated onsen users who could be mainland tourists with no onsen etiquette. They spray the shower all over and are very messy. I was told on the women’s spa, there were some noisy and even smelly bathers. There was even one incident where a mother brought in her noisy 5yr old son with her into the women’s onsen. Again, what happened to the strict regulations?|4) Lastly, i have a sense that most foreigners are lumped together on L12...instead of sharing with Japanese guests. If not, our floor certainly felt like a Chinese hotel rather than a Japanese one on the nights we were there. This is because during the nights, there was a Chinese family that booked a few rooms on the floor and they were making lots of noises till late. People were running from room to room and shouting along the corridor. The mother was talking at the top of her voice post midnight. Whatever happened to good social manners in Japan? I certainly felt that I was not in Japan during that time.|All in all, i will not stay in Dormy Inn Nagasaki again.