Be cautious when passing through the toll gate at this JR station. My son accidentally triggered an alarm after inserting his ticket, mistakenly passing through the gate after past the trunk first then himself. Immediately, an elderly station attendant with white hair stopped him, started interrogating, and began scolding him harshly.
Just before that incident, my wife had left her smartphone on the train. I approached the gate and asked that old guy where the lost and found was. Sensing my non-native Japanese, he pointed vaguely outside, with an attitude that felt dismissive—almost like he was annoyed.
Unable to find the lost and found, I returned to the gate and discovered the situation with my son. Since he doesn’t speak Japanese, he said he didn’t understand while the old man was yelling at him. My wife tried to explain in her limited Japanese that we had bought four tickets—one for each of us—and even showed the receipt. She said that everyone had inserted their ticket one by one, but our son must have made a mistake.
Still unaware of what exactly had happened, I tried to ask the attendant calmly about the lost and found. But he yelled at me, saying, “It’s right out there after the gate!” That’s when I realized the problem involving my son.
I tried to de-escalate and asked, “So is this about the money? If that’s the issue, I’m happy to pay for the ticket.” But the old man remained agitated. Thankfully, a younger female clerk approached and began listening to what we were saying.
She kindly re-explained the situation to the old man, but he still refused to calm down. So I said, “If you think we’re lying or trying to cheat the system, fine—I’ll pay. Is that enough to resolve this?” The young clerk tried to persuade him by saying it was likely just a mistake and that we could move on. He didn’t respond verbally but reluctantly showed agreement.
I know very well and have faced so many this type of old guys despise foreigners especially Asians thinking it’s still World War II era, they were colonizing and oppressing the people.
Instead of confronting right at the spot, I left the site bringing my family because we’re too much exhausted coming here and it’s almost 10 pm.
Try your best not to be noticed as foreigners and try not to make...
Read moreIt is a representative station in Hokkaido and the largest base station for JR Hokkaido, offering limited express trains that connect all parts of the prefecture, a rapid "Airport" that connects with New Chitose Airport, Hokkaido's air gateway, and transportation for commuting to work and school in the Sapporo area. Many local trains arrive and depart from this station, and it has the highest number of passengers among all JR Hokkaido stations. In order to see Japan's earliest autumn leaves, she had booked a hotel near Sapporo Station for the night before to visit Mt. Daisetsuzan in Hokkaido, so she took the rapid
Airport'' from Chitose Station to Sapporo Station. She was wondering where to have lunch and dinner, but first she decided to have lunch inside Sapporo Station, and while walking around the station, she searched for restaurants where she could eat Sapporo gourmet food. She heard that there was a restaurant called Apia "FOOD WALK" near Daimaru Department Store, so she decided to eat there. There is also a restaurant area on the 6th floor of JR Tower, which also piqued her interest. In the end, she ended up eating seafood bowl at a restaurant called
Umi e''. It was fresh... Read morebad staff near Namboku line gate Sapporo who cannot speak english to tourist properly. We have Kitaca cards which were bought in Sapporo with and have money balance in it. However we mistakenly tapped in at Tokyo station, because get out again to bought McDonald's burgers for our 4.5hours journey to Hakodate the day before. We have 3 valid JR East South Hokkaido rail pass too. Why the staff treat us so complicated to use Kitaca card in Sapporo? It is so silly if we have to go back from Sapporo to Tokyo just to use it again for Namboku line in Sapporo right? Why don't you just make a simple solution for tourists who have gone thousands kilometers to visit your country with very incomprehensible and unclear instruction so we have to carry heavy baggages back to JR office in sapporo station to clear it with long arguments. Seriously Japan, you should train your staff good English, there are many bad experiences for tourists because many of you barely...
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