Inside Scoop • Damansara Jaya — Attraction in Petaling Jaya

Definitely the MOST UNWELCOMING customer experience from inside scoop.

Yesterday, we have seven (7) of us asked the staff whether is that okay if we combine the tables and chairs in order to sit together. The staff mentioned that we can't do so as the premise policy only limit three(3) chairs per table.

HOWEVER, there were two(2) groups that had already did it and it seemed unfair to us like why did he only call out on us, but not to others. I'm not sure if this premise exercise their favoritism over the skin color or what!. If it is, this is definitely something need to be fixed as i still can't get rid the idea of racism that the staffs demonstrated to us.

If it is DO REALLY a premise policy, PLEASE BE CONSISTENT TO PRACTICE IT THROUGHOUT. DON'T BE SELECTIVE!

I never experience this scenario in other outlet, let it be Bangsar, Melaka branch, IOI city and Mid valley.

I have been a no.1 fan of inside scoop in these past seven (7) years because of its supreme quality and service, but surely not specifically to this Damansara...

We visited this ice cream parlor earlier upon seeing the reviews. While I appreciated the generous portion size, I was disappointed with the quality and taste of both the ice cream and waffle. Despite the visually appealing presentation, the flavors fell short of my expectations.

The establishment seems to cater to families with its inclusion of swings, which is a nice touch. However, the system in place for managing queues and seat arrangements is lacking. Despite having sufficient staff, there was no clear regulation of how to queue or secure a seat. It was unclear whether it operated on a food-court style system where you grab a seat as you like or if you were required to queue for seats.

Overall, my experience at this ice cream parlor was underwhelming, and I would rate it two stars. I hope they can improve the taste and quality of their offerings, as well as implement a more organized system for seating, to enhance the overall...

Atmosphere: I think it's quit cosy and relaxing. Kids and adults alike, would enjoy the swings. Went there for a gathering.

Staff: were friendly and helpful to clean the table for us.

Food:Choices include Ice creams, yogurt ice cream, coffee and waffles. Taste: The ice cream were creamy and tasty. If you don't like to have lesser sweetness ice cream, you can opt for passion fruit coconut and blueberries flavours. The chocolate and Rocher is quite sweet but really creamy and tasted dense. I like it. The strawberry is nice too. The coffee flavour is dense and with some bitter taste of coffee, good for coffee lovers.

Nice to have: You can self service to get a cup of plain water at the cashier counter.

Location: in a shoplot, hard to find a parking in this area and worst on weekend because many ppl will come for dim sum at shop next door. You can park at Atria Shopping Gallery and walk over. Toilet is...