Borrow a trailer to be treated badly.
Of the five staff in the Timberyard James was the only one working today the other four were employed to park machinery in the customers way and talk amongst themselves.
After completing the paperwork you stand at the counter and wait. After a while you ask where the trailers are and what the process is to be loaded. The response is the trailers are all Outside.
So you go outside collect your trailer drive inside eventually find the package left for you, Manoeuvre the trailer to the package. Then you need to hunt down one of the four staff chatting at the counter to get a lift to load the goods. After securing the load you drive forward to the gate where the man who has watched you for five minutes asks to search your car, again making you wait.
when you return the trailer there is no way to walk back to the Timberyard to return the lead and shackle. You can either walk to the front door and back to the Timberyard or drive into the Timberyard.
After driving into the Timberyard two forklifts stopped back to back block progress to the exit. While the staff finish their conversation you get to sit and wait.
After the staff consider you have waited long enough one of them moves a forklift to allow you to the exit. At the exit the man who has watched you waiting for several minutes requires you to allow your car to be searched before you can leave.
If you express your displeasure about the customer service the car checker on the gate informs you repeatedly this is just what he needs.
With hindsight it was as funny as Fawlty towers, the wonderful British farce about bad customer service. At the time it felt plain rude.
Lowest prices are just not...
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This shop is made of crocodile green and red. Oh the luscious flowers that bloom in your shed That wood you sell is so clean Those lights you sell oh how they gleam People say your employees are so dry But not to my unblinded eye. I love the aroma of the sizzling meat Making my pescetarian self go weak
The trolleys wheels oh how they squeak The children sized ones cause the nostalgia to leak I adore the person greeting you at the door It makes my day and so much more I never knew just how many kinds of lightbulbs there were Until I met you who made my brain stir The cafe you have has wondrous delights My mouth waters at just the sight
You take care of the children with your playground And your slide that they love to go down They whine about how boring you may seem But soon they will grow and admire your beautiful hue of green
Who needs a degree in engineering? Me and DIY on the weekend isn’t too daring One of my favorite things to do is admire your range of flowers I’ll take some home to leave in the garage without water to devour
You make me feel thirty years older Leaving you causes my heart to feel colder I feel like I’ve been with you for a lifetime Because I’ve treated you like a lifeline I love you more than the warehouse or palmers You treat me better than even farmers I really don’t want our love to end But you close at seven pm I’ll be back the...
Read moreI recently had the pleasure of visiting Bunnings Warehouse Lyall Bay, and I must say, I was thoroughly impressed by the exceptional customer service I received. I had encountered a minor issue with a water feature I purchased, but the staff at Bunnings went above and beyond to resolve it promptly and efficiently. Not only did they address the issue with utmost professionalism, but they also replaced the faulty item without any hassle or inconvenience on my part.
The dedication and commitment of the team at Bunnings Lyall Bay to ensuring customer satisfaction are truly commendable. Their willingness to go the extra mile to rectify the situation reflects their unwavering commitment to excellence in customer service. I left the store feeling incredibly satisfied and grateful for the seamless resolution of my issue.
Overall, I can not speak highly enough of my experience at Bunnings Warehouse Lyall Bay. Their outstanding service, coupled with their extensive range of high-quality products, makes them my go-to destination for all my home improvement needs. Keep up the fantastic work, Bunnings Lyall Bay - you've earned yourself a loyal...
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