Pokerstars Live Manila — Attraction in Parañaque

the poker room do not assume the mistakes of their dealers although they have seen the evidence on the camera and informed me that the dealer made a mistake of 10 000 pesos. I buy in for 50k on 100/200 pesos cash game table. My first hand I double up against one guy that covered me. At the end of the hand my stack was only 90k insteat of being 100k. I did not notice at first because time to put my chips and since usually i buy in 40k, I was not surprised of this number. After 10 min I noticed and informed the floor. They checked camera for 30 minutes and find out the deal forgot to give me 10k from the stack of the oponent. The oponent had left by that time. As of now (more than 1 week ago) the casino still did not pay me back for this mistake and I'm still waiting my money. They did not reply to my last message on whatsapp. This poker room does not seem very serious. I will keep you posted if finally the casino...

I’ve had some very different experiences here, my first time I thought this was a great place to play, staff is competent and diligent. when I went back a second time I asked how to contact them to see what games were going on, I get a number and asked to contact them on telegram. I wanted to see what games were going on tonight, if they had PLO, messaged them, no response, called them 4 different times, no response. come on guys, do better, how are players suppose to know what games you have going on without...

Trash! It is one of the worst poker rooms and customer service I've ever experienced in my 30 yrs of playing. They have no regard for common sense and won't open up any more tables even though there is a 20-person waiting list for the smallest buyins. When talking to the manager to get more dealers, they laugh at you. This place is highly overstaffed, with 70% of the dealers just lingering around...