One of the worse restaurants I've been to in a long time. The food was not terrible, but also nothing to write home about. Where the fault comes in is the service. Absolutely hands down the lowest standard of service.

To start, we had a part of 10 and they gave us 3 menus. I asked for more menus and they gave me an extra two, everyone had to split a menu, not a great way to start.

Once the food came out, staff members just slammed the food on the table, clinging plates and sausage condiments around as they push things around.

Don't expect any remaining service check in after they deliver your food. No one came or walked by our table, I had to literally get out of my chair and walk to the front to flag a staff member down and ask if we could have our water refilled.

You'd think that that would be the end of it, perhaps they would check in more often, wrong. I had to get up a second time to ask for another water refill. When we were finished, we signed the bill and had it charged to the room.

We asked for some items to be boxes up and after about 20 mins they kindly brought back the togo bags.

We proceeded to exit the restaurant only to be confronted by a staff member accusing us of not paying. I asked what was the issue since I signed the printed receipt that they gave me.

I was informed that I couldn't charge it to my room due to some error. That's totally fine and acceptable, what wasn't acceptable was the fact that they had ample time to come notify me. They offered no explanation and gave me an attitude in a accusatory manner. I'm a paying customer at a high end hotel, I didn't run out of rushed everyone to the exit, I slowly walked out after you gave me the togo boxes. It's normal for a person to assume everything is good to go when you come say thank you while handing me my togo portions.

I'm not sure where the confusion was, but I would never come back here. For a hotel that is so nice, (Okada) this almost ruined our night.

Save yourself the nightmare and chose any other restaurant in the area. I've even had better service at fast food places.

A complete disaster.