Just passing, I knew last admissions had gone in, I wasn't interested in visiting today, just getting information. I'd barely put my foot through the gate when I was rudely stopped by someone lazing about outside. No, "hello", no ,'I'm sorry, but...", He could've been anyone. Obviously thought I was some thick tourist he could get away with being rude to. Asking who he was before telling him my business, he said he was Andrew Wallace, and the curator. How nice for you, I thought, but you need to be more welcoming of visitors - perhaps especially tourists. You don't know who I am, not that it matters, but how do you know I'm not a concierge, or tour guide, etc. I asked for any literature and was told very abruptly that they don't give our any information. I was polite, but made up my mind that I would NEVER visit our recommend this place to anyone. Unfriendly, unwelcoming, unwelcoming, and unworthy of tourism. Go elsewhere for a friendlier London, because you won't find it here. And that's from the curator (if that's who he really was).