Great architecture in the main entrance, some of the framing and the portraits are interesting but overall it’s not thrilling. I can see how it would be useful for history studies.

Unfortunately on our visit the area for cases and baggage to be held were under repairs. I was travelling with a small suitcase on wheels. The attendant asked if I was able to carry the case rather than wheel it. I was happy to cooperate but I have a severe spinal condition but I still decided to carry it as I wanted to explore the gallery. We were about to head upstairs to the other floors via the lift and a really kind member of staff could see I was struggling and said that it would be okay for my to wheel my case on the other floors but to keep noise to a minimum and to be careful not to cause a trip hazard. This was okay and made me feel confident to enjoy the rest of the gallery respectfully, however, the staff on the floors we arrived on were not so kind. My wife and I were met with condescending judgement in every room we entered. One member of staff approached us three times with complaints to us about our case and how we weren’t to even place it on the ground. We decided to leave after this bad experience as we were being respectful, quiet and considerate of the art and others. We just wanted to learn the history but it was clear the staff cared about a rule that they weren’t even confident on why it was even present. My feedback is that if a bag holding space is under repair and isn’t accessible, it would be imperative to be reactive to the situation and change the rules during this time to ensure that visitors can have an enjoyable experience. Sadly this has led me to leave a one star review - I left feeling as though the staff were pretentious and the team were following scripted actions rather than managing the public in the space effectively. I wouldn’t want to visit again until this was rectified.