I honestly couldn't fault the Treasurers House. We arrived half hour early and they gave us a part of the house to sit in, instead of telling us to come back later. My disabled grandad had already walked a lot around York and the staff were very understanding about the fact that even though we'd booked him in the tour that he couldn't manage it which gave them a chance to give the place to others that hadn't booked. They let him sit in the house until we finished the tour which from experience, many places wouldn't. All the staff were so friendly. I'd brought my two children and as much as my daughter likes to learn, my son likes to see everything in one second. He was fed up before the tour started but surprisingly made it to the end. They kept them both really entertained as well as keeping the tour going for others. I've only ever got through 5 minutes of a tour due to my son but i finally got to see a whole place!! The two tour guides let him take his time walking around taking pictures, to keep him distracted and answered any questions they both had, including my daughters ghost stories about another house. The mice in every room was a great idea and my two were happy to be told they'd found them all by the end. My son needed the toilet near the end and instead of the lovely lady taking us and leaving us there, she waited so he could come back and find the rest of the mice. Fantastic house but even better staff. Will definitely recommend. Thank you.