😆To those who were considering coming here, I hope this comment finds you well as I highly recommend you guys to come here. (Sorry it’s rather long and comprehensive)
Point 1: The staff treat their patrons kindly and equally When I was booking for the museum, I noticed on the website that they were opened on the day that I was intending to go and happily booked it w/o much thought into it. But, later their manager, Matt, contacted me about the closure on that particular day. Instead of canceling on me, he told his staff to continue to take my family and I on a guided tour of the place and offered to postpone it to a later date or even just cancel and do a full refund. On the day of arrival, my LNER train got delayed from 8 to 9. Then, the train I was on stopped due to a technical problem. We were delayed for 1.5h in total.
Personally, this meant a lot to me. One, it is rare for museums to care this much about their patrons (maybe I’m just traumatized) to set aside time to take their patrons on a ‘private’ guided tour, especially when they had to go out of their way to do it. Two, we were traveling there on a day trip from London, and it would have been a huge hassle and letdown if it was cancelled or not opened on that day. It was certainly something I was looking forward to see and I was glad they delivered. After contacting the manager, we decided upon the guided tour and was excited to be there. Third, they were kind enough to wait for me and told me on email that it was very understandable and we’re still looking forward to having us.
Point 2: The tour was informative and very educational. Well I did have the luxury of having 2 of the staff to guide on the tour, especially on a day there was literally nobody. The staff took the time to explain what my family and I found interesting, told us the relevance and importance even some of their theories on the more mysterious artifacts. This provided such a personal touch, and it was definitely above and beyond than what I expected. We ended up having some quick quizzes and some chatter and my family and I really enjoyed every second of the tour. Shoutout to the staff for the educational and fun moments we shared.
Point 3: The museum was really interesting and was brimmed with exhibits. From medieval Vikings exhibits, religious influences, greek and Roman exhibits, to the prehistoric exhibits, there were so many floors to explore. It’s no British museum, but still has many once-in-a-lifetime type of exhibits. I shall let you find out the wonders of the place on ur own, cause no spoilers. But be sure to ask the staff as I’m sure the staff will be so happy to share their knowledge with u.
Summary: In my very humble opinion, to really recognize what makes a museum staff and experience special and memorable, is how they deal with difficulties or situations of similar nature. It is when they are ‘tested’ or had situations like this, do we know the culture and personality of the museum staff.
And they delivered. Every step of the way. And made it such a special and enjoyable experience.
With that being said, I highly highly recommend the museum. I have never gave a more deserving 5 star rating before but this takes a huge chunk of the cake, and will be the one of the main highlight of my...
Read moreWonderfully historic and interesting museum in the heart of York and its Museum Gardens. The building that houses the museum is just simply stunning and is the perfect building to house such a wonderful collection and was built around 200 years old and goes in keeping with the brilliant history of the city and the location. There are a number of exhibitions to see all of which are very well laid out, brilliantly displayed and are thoroughly informative and full of wonderful exhibits and artefacts. The exhibitions on show include Yorkshire's Jurassic World, Star Carr: Life after The Ice, Roman York and Viking and Medieval York. Star Carr: Life after the Ice talks about human life was like 11,000 years ago and also how they lived and there are a number of interesting and intriguing artefacts from one of the most mesolithic sites in the world called Star Carr which is near Scarborough. The artefacts on show include headdresses, Flint tools, Axes and Hammerstones giving an interesting insight into how humans survived and lived during this period. The exhibition about Roman York is probably the most informative and interesting exhibition of all talking about the Roman Site of Eboracum and how it became a Roman Stronghold in Roman Britain and there some interesting artefacts to see including Roman Coins, Pottery, Stone Statues & Jewellery which are in amazing condition. Other items of mention in the Roman York exhibition is the brilliant Ryedale Hoard full of an array of wonderful artefacts. Yorkshire's Jurassic World goes into Dinosaurs and other Prehistoric life that roamed the landscape millions of years ago and there are a number of brilliant interactive displays in this exhibition which is great fun and in there is a lovely display about Mary Anning and her quest to find fossils, which is interesting and some intriguing fossils to see. The Viking and Medieval York exhibition goes into life in Viking and Medieval York with some brilliant informative and some very exciting artefacts to see including The York Helmet, The Middleham Jewel and The Figure of Christ. In the Museum Gardens it is just as good with some exotic plants to see and also the ruins of the beautiful St Mary's Abbey to wander around which is a great addition to the place. There is a gift shop inside the museum which sells a lovely range of souvenirs at reasonable prices. Overall this is a throughly interesting, intriguing, riveting and enjoyable day out which makes for a welcoming and brilliant day out. Well worth a visit...
Read moreI have given the Museum 5 stars as it is clearly aimed at encouraging young people to look at the past. Children under the age of 16 enter free but only with a paying adult. (Check out their website for full details of special offers and discounts. )
The Museum is spread over three floors, basement contains Medieval York exhibits, ground floor contains Romam and Jurassic Yorkshire exhibits and the top floor contains Prehistoric, the finds lab, science lab and Library.
Wheelchair users should note that while there is a lift to all floors, entry to the story of rocks and the Library are by a flight of stairs only. The prehistoric exhibits are actually located on the balcony and not easy to negotiate in a wheelchair. The Finds anf Science Labs were closed during my vist as a school party was being shown around.
I do not know when York schools returned after the summer break but ours returned the day before my visit. I mention this as I would have thought getting settled into the start of a new term would be number one priority, perhaps it's just me.😊
The Library is normally closed and only open on request according to the sign on the door, but it was open during my visit presumably as the two labs were out of bounds during the school visit. If you walk along the corridor from the Library there is a school lunch space, ignore this and take a look at the stair well wall. Its not very well lit but there is a huge, and I do mean HUGE roman mosaic hung on the wall. It's approximately 12 feet by at least 12 feet in size but where it came from and what it's meant to depict I have no idea. It just there with no explanation iether displayed near it or in the Museum literature, sad really 😢,
I went to see the Dinosaur Exibition opened by Sir David Attenborough, its Ok as a taster for young children but adults may well find it deflating.
The Toilets are wheelchair friendly but there is no cafe, simply a single drinks machine in the sovineer shop. (Understandable with the number of outlets close by).
Your entry fee allows you to return as many times as you like on the day you purchased your ticket. There is no dedicated car park attached to the Museum. The gardens are Free and tons of space for picnics. Good little Museum for the...
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