Boots — Attraction in London

I had the pleasure of visiting the Temple Fortune branch of Boots today (30-01-25). I was welcomed into the store by a young lady who introduced herself as Nikita. She had a warm smile on her face and she asked how she could helped me. She directed me to the part of the shop where I found exactly what I was looking for. I asked why I had not seen her there before - she told she was only working there this week as part of her university work experience. An absolute pleasure to deal with such a friendly, professional and individual. I wish her the best of luck and hope she continues to help people in the same manner she helped me...

I visited Boots at Temple Fortunes today at 15:00pm (17 October 23) to collect my prescription as i have always done! Today I was served by a very rude and disrespectful pharmacist, without looking at me, she asked for my date of birth, I informed her my date of birth, she made me repeat this for 4 times! And without looking at me, she kept on saying, I can’t hear you, I can hear you, I can’t you! I asked her why she was so rude, it’s then she looked at me and said that’s how she talk and people mistake her for being rude! Omg she has zero communication skills! Please boots send her for training! What an embarrassment for...

This boots is decrepit and poorly managed. The lights are broken, many shelves empty and Customer service is appalling. The pharmacy is slow, and and the employees rude. Was made to wait for a simple prescription and told I have to wait twenty minutes in the queue there was one person in front of me, an influx of people came in, and they were served before me. The chairs are stained a dirty, so there was nowhere to sit during the excessively long delay. This place needs to...