London Aquatics Centre
London Aquatics Centre things to do, attractions, restaurants, events info and trip planning
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I've been a member of the Aquatics Centre for a few months, using both swimming and gym facilities about four times a week. The overall design of the building on the outside is timeless but the wood that surrounds the top of the building needs some urgent treatment as it does appear to be rotting on the north west side. More often than not, the 50m pool is unclean. I don't mean dirty per-sé, but mostly just dirt around the edge of the pool which does make me wonder how often it's cleaned. The cleanliness of the changing rooms has definitely gone downhill since Everyone Active took over. I'm not sure why, whether this is because of increased demand or just odd cleaning schedules but there's hairs everywhere in the 50m changing village and it's just not pleasant experience at all. Beyond that, there was a really long period of when the swimsuit dryers just didn't work - and whenever questioned, they just refused to say when or even if it's going to be fixed. It seems that it's fixed now though, somewhat, but it is frustrating for the pool to not have a swimsuit dryer, which one could argue is a key machine in running a swimming pool venue, for more than a month. The venue constantly holds events. Which wouldn't be an issue but Everyone Active has failed to notify members of early pool closures and even refused to provide refunds and credit despite the fact that... well, I haven't been able to use any pools at all. Although - sometimes they will give notice, but only a few hours beforehand. Which is a shame because if you, as a member, would do the same, they'd charge you £4 (unless you cancel four hours in advance but hey try predicting what exactly is going to happen in four hours). I can give props for the gym renovation, plenty of decent equipment. The problem is though, being in the gym feels like you're in in Satan's armpit in hell because there's effectively little to no air conditioning, for one reason or another. Bring a towel because, good lord, you will sweat and so will everyone else. The gym will also frequently run low on sanitation hand towels and sanitation spray. Ehhh. Anyway, I've pointed out these issues a while ago but nothing has changed, so I can't recommend the membership here for now. I was hoping the issues were just teething issues but they clearly aren't. Oh well, shame.
Jan AdamicJan Adamic
310
One of the most bad experiences I have in this place. I did apply for job as lifeguard i do have experience as lifeguard for many years and im qualified as padi diving instructor so they ask me i to be qualified in here in uk i said that’s okay. We start the course and for the instructor Anis his not professional at all no clarification for all the technique we are dining no video showing nothing even he didn’t touch the water. The instructor keeps put me under the pressure front of everyone to make me embarrassed and keep call me by my name hey Mohamed you can not do this clearly do it again ( just me )More then hours with no stopping swimming and some of guys are fasting some they get very tired and they left pool after half an hours .Then I told him front of everyone you can do debriefing and explain to us more his getting angry because i said you keep embarrassed me and you make me not comfortable you need to stop. He start say I know what im doing im instructor for 20 years I don’t need to jump to the water and more and more . And For sure he can not give up he keeps repeat how come i do argument with him special is free course. He went to the manger and the manager come over to me and he ask me what happened I explain everything and i said to him he don’t do his work professional and he keeps embarrassed me the manager he gets understood where i come from but he ask me to Apology to the instructor in break times and I didn’t because i did nothing wrong . After the break they ask me to go home because I don’t said sorry 😊 if you think you giving free courses and you can do whatever you want and treat people like that way sorry that is not me . And what you been done your not professional people . shame on you . I give all of you respect and im more qualified and more experienced and been you treat like that . Lol FREE FALESTINE 🇵🇸🇵🇸🇵🇸 😉
Mo IbrahimMo Ibrahim
30
I’ve been coming here since last August. Since ‘Everyone active’ took over the services has gone downhill. Nearly every week there is an event and we are not informed of cancellation to classes. I was very concerned that the swim instructor is not consistent thus making it difficult for my daughter to get in the pool. So we missed yet another swim lesson. When I informed the staff I was advised by Louise Wray that I didn’t need to be informed before hand. A different instructor nearly every week is distressing for the children. A parent had to get into the pool with his daughter. The company can not and will not take constructive criticism and make a change. So I have cancelled my membership and will join elsewhere. The changing rooms are filthy and smell really bad. The swimsuit dryer doesn’t work. This is poor service and clearly they do not value their customers. I found the below on their website. If you don’t mind wasting your time and money then carry on going to this leisure centre. It’s just a money making business that do value customers. We can add to, change, withdraw or cancel facilities or activities from the centre without notice. This includes closing a centre or making changes to opening hours for safety reasons, maintenance or special events.
Stephanie AbrahamsStephanie Abrahams
230
Loved it and great inflatable assault course..
Gareth TurnerGareth Turner
00
I loved it can’t compare to everyone else since I’m from the states but will say the pool was awesome, staff was incredible compared to most places in the states and wow just incredible place to swim at. Loved the facilities was pretty clean when I was there yes there was a bit dirty water on floor from the wet floors but don’t mind anyways. Place was a bit busy when I arrived but I assume all places get busy when you arrive a bit later in the afternoon, overall great place compared to some recs that I swim at in the states
Daniel Rodriguez cervantesDaniel Rodriguez cervantes
00
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Nearby Attractions Of London Aquatics Centre
Westfield Stratford City
Queen Elizabeth Olympic Park
Stratford Shopping Centre
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Basic Info
Address
Queen Elizabeth Olympic Park, Stratford Cross, London E20 2ZQ, United Kingdom
Map
Phone
+44 20 8536 3150
Call
Website
everyoneactive.com
Visit
Reviews
Overview
4
(757 reviews)
Ratings & Description
entertainment
family friendly
accessibility
Description
The London Aquatics Centre is an indoor facility with two 50-metre swimming pools and a 25-metre diving pool in Queen Elizabeth Olympic Park in Stratford, London.
attractions: Westfield Stratford City, Queen Elizabeth Olympic Park, Stratford Shopping Centre, London Stadium, ABBA Arena, Vue Cinema London - Westfield Stratford, John Lewis & Partners, Marks and Spencer, ArcelorMittal Orbit, Aspers Casino Westfield Stratford City, restaurants: FIGO Stratford, Bat & Ball Stratford, Las Iguanas - London - Stratford Westfield, Popeyes Louisiana Chicken, Chopstix - Westfield Stratford, Nando's Westfield Stratford City, Chopstix - Stratford, Thunderbird Fried Chicken - Westfield Stratford, Big Easy - Bottomless Brunch Stratford, Ethical Bean Company Coffee Shop
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