The Gantry London, Curio Collection by Hilton — Hotel in London

I’ve stayed at this hotel on numerous occasions since it opened, and it’s just consistently fantastic. Last nights stay in room 216 was no different. Their standard rooms are perfect for one or two nights, and, as the hotel isn’t in central London, the size of the rooms are bigger than most central London Hilton’s in this price range.

My Hilton Gold status is usually, but not always, recognised here too, with an upgrade etc.

Breakfast is good, and they’ve definitely improved it over the months they’ve been open - for example they’ve got a coffee machine now instead of rows of jugs of pre-brewed coffee. Ingredients are of good quality.

Evening meals are great although I don’t tend to eat in the hotel on every stay.

Rooms are clean, bathrooms a great size, powerful shower (none of those dreadful eco shower heads)

Location is not in central London, but the opening of the Elizabeth line means accessing central London is even easier than before, and it’s two to four stops (max 15 mins) depending on where you want to go. Simply get the train to Stratford, follow the signs for Westfield City; and walk through the shopping centre and out the back door by Waitrose and the hotel is pretty much there. There aren’t many bars around the hotel but the Westfield shopping centre has a lot of chain restaurants in, if that’s your thing - again, you’ll either need to use the hotel or go to central London for a good night out if that’s what you want to do.

Car parking is available at the Stratford shopping centre, but I’ve never used this - but if you did that’s circa 5 mins away from hotel.

I’ve got several more stays booked in for the remainder of this year and I’m confident they’ll all be as excellent as the others I’ve had this year!

This hotel is proof that Hilton can - with the right team/franchise partner get things incredibly right! I’d put this one on a par with the Hilton Bankside - up there...

The Gantry Hotel on the Olympic park was an experience to cherish and never forget. My family and I spent the night at this Exquisite venue. Upon arrival I was greeted by a very friendly team who struck the right balance between delivering important instruction/advice about the area and a welcome reaction to my over tired and mischievous children. I would have employed the front desk staff as trusted childminders in that moment.

After a swift check in we were guided to our suite. This had a modern Swedish decor, a peppering of marble and brass with impressive technology attributes. The cleanliness was second to none and the view was one to photograph… repeatedly.

I have to say the beds were exactly to my liking, I know this can have a broad preference, but I slept well and woke up feeling rejuvenated.

Breakfast was also on point, now my wife and I are huge foody's and we can sniff a mistake from 10 paces. But simply couldn’t fault it. Later that evening we returned to the Gantry for dinner, now I have had perfect restaurant experiences in the past, but never at a hotel. I, my wife and two daughters all ordered different meals and there wasn’t a complaint between us.

Anyone would think I was paid to write this review, rest assured I wasn’t. In fact the only time I usually write a review is when I have something significant to moan about. So in the interest of balance, I have taken time out of my day ( also prompted by my wife) to write about my surprisingly compelling positive experience.

If you are coming to London for any reason and can afford to pay between £90 and £160 per night, if you care about your experience, treatment and what you put in your mouth, then please take it from me, a well decorated traveller both personal and business…. The Gantry is certainly a huge yes!

One word… memorable!

My actual rating 98.4% positive!!!

Thanks...

August 16 Update: Unfortunately my experience the first night was not shared the second night of my stay. I got in late and wanted to check if the 18th floor restaurant was still serving food. They were not and after attempting to take the lift back down to my room the doors would not open and the elevator would not move. I tapped my room key numerous times plus the door open button trying to get the lift to work but it did not. I became quite panicked and pushed the emergency alert button. Finally the doors opened after speaking with the emergency alert staff member.

I requested to take the stairs back down to my room, because again I was quite panicked from that experience. Making it from the 18th floor to the second, I tapped my room key and the door to the stairwell would not open. I did this multiple times. I walked all the way back up to the 18th floor hoping someone would be able to open the door for me. No one was there and I had to resort to banging on the door, shouting for help, pulling the door, and finally calling 999 for help.

The manager on duty, bar staff manager, and receptionist at the front desk were not empathetic at all, stating I just needed to “tap my key” as if I do not know how to work a room key, a door, or an elevator. I was on the phone with my partner the whole time and he witnessed this happening. The following morning, the front desk receptionist again stated, “I just need to tap my key.” The whole ordeal last night was 30 minutes, and I’d imagine anyone who was stuck in an elevator then consequently stuck in a hot and humid stairwell would be quite panicked and worked up. The Gantry teams response to this was quite unacceptable.

August 15: Niv and (DJ) Khalid were lovely in both checking me into the hotel, giving guidance about the hotel, and even letting me store my baggage for the day upon checkout!...