When you sign up for a membership at Gym Time in Alabaster, you get treated like royalty - everyone is so nice and helpful, and they seem like they are going to cater to your every desire. The gym has a lot of machines and weights, and when people actually wipe down the equipment, it is a really nice place to work out. Then, you have a financial situation, health issue, or move away from the area...
Then, they refuse to help you cancel your membership if you're physically at the gym...and they hand you a slip of paper with instructions on it to cancel online so they can passively charge your account for another two months PLUS a maintenance fee. "It was all in the agreement you signed" - no one ever anticipates having health issues, economic hardships, or in some cases, having to move out of state at a moment's notice. So, they'll ask for your card number (again) and continue to charge you for two more months...but you'll "still have access to the facilities during this time." Nope, not able to commute 4 hours for a gym session - can't tell these people that though. But, just rest assured that they "hate to lose you"...even though they don't know who you are, since you are basically just a number with financial backing attached. They never even cared enough about you to see why you stopped showing up in the...
Read moreLarge spacious workout area with lots of machines and free weights. Probably 20 Life Cycle treadmills, the same number of ellipticals and stationary bikes. I've never had to wait for cardio equipment and never seen them full even during busiest times. Staff always greets you when you enter and tells you goodbye. They have a separate room where they hold fitness classes. They also have good wifi so you can listen to your music. They do have a smoothie bar, but I've never tried it. Same for tanning and supplements. They also have great trainers you can hire to guide you if you need that. Overall a great gym with great staff that...
Read moreI do not recommend this establishment, For one with everything going on with the COVID19 virus they are closed and still charge monthly so I cancelled and they charged $29 and then charged me the next month again! They don’t care about people struggling, also they do not enforce any cleaning when you have multiple young men using equipment and employees watching and being friendly they do nothing to enforce good hygiene. The size has now been outgrown by the amount of memberships they have signed up, again, they do not show they care about anything other than taking your...
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