Alamogordo Flower Company & The Candy Store — Attraction in Alamogordo

I have used this florist for years since my mom lives in Alamogordo, New Mexico and I now live in Arizona. While they had previously made beautiful arrangements at a reasonable price, last Mother’s Day I sent a bouquet that was less than spectacular for the price and also one to my Mother-in-law in Nacodoches, Texas- here was the same price and description from a different florist and was gorgeous. I was disappointed but thought it was a one- time thing. Then I called to order my mom birthday flowers this week and eventhough I have used them as a repeat customer several times a year to send my mom flowers- they had no record of me and the person on the phone was neither knowledgeable or friendly. I ordered her birthday flowers and upgraded to the deluxe bouquet. I am including a picture of what I spent $70 on. My mom lives up in the mountains out of Alamogordo so they call her or my dad to come get them and when they arrived at the shop the woman said,” Who called you?” & acted like she had no idea that my mom even had an arrangement waiting. They had 2 arrangements in the back and my mom said the woman wasn’t even sure which one belonged to my mom. She brought out the sad, depressed looking bunch of flowers and my mom sent me a picture to thank me once she got home but the picture she sent was nothing like the beautiful bouquet I thought I had purchased on the website. I should not have bothered upgrading to the deluxe because there was no love or extra attention or flowers added to this arrangement. As the only florist in Alamogordo, you would think customer service and quality of product would matter but apparently not. I could have gone to Wal-Mart and purchased three beautiful grocery store bouquets for the same price as this dismal, withered bunch of flowers.

Disappointed? Yes. My mom’s three children are far away and this is the one thing I can do that she loves and brings a smile to her face and for $70 she didn’t even get fresh flowers. I am a teacher so this is a lot of money for me.

At any rate, do not waste your money. I just found out Costco delivers from their online florist and are both better quality and more...

Seriously awful. I ordered flowers for my mother and grandmother (who was on her deathbed). I gave them my phone number AND my father's phone number because he was staying at the house with them. They did not bother to call anyone when no at home heard them knock. They left a note saying someone could come pick up the arrangements on Monday (the day after mother's day!). They didn't even bother calling me! My grandmother died Monday morning. She never got to see the arrangement I bought her or the note I included. I called, sobbing, and they were nice enough, saying they would credit the cost of the arrangement toward a sympathy arrangement for the funeral. THEY NEVER EVEN DELIVERED THOSE!!!!! Someone was waiting at the house when we got back from the service, offering us the sympathy arrangement if we wanted it, the AUDACITY! I have never felt so uncared for as a customer! They are HORRID. Never buy from them is my...

After today I am a huge fan of Almagordo flower company. I live out of state and called to place an order for a friend whose parent had passed. Not being able to see what they had in stock I talk to Angelica who it’s not only a professional but quite pleasant and accommodating. After speaking with me she made an amazing arrangement as you can see. Angelica took the information I had given her about my friend and made it into a lovely basket. I recommend Almagordo flower company and specifically Angelica whole heartedly. The location of the store is in the middle of town what could easier. So from Colorado to my friends house in Alamo they made a sad moment in time much brighter. Thank you Angelica for your professional Decorating eye and your kind heart. Again 100%...