Well here we go again. I reluctantly ordered through a delivery service and there was a place for notes/requests, I ordered my food Thai hot. What did i get? Literally no spice at all, thats why most of us eat Thai food. I called the restaurant right after it was delivered and told them what my findings were. They blamed it on the delivery agency. You know, at this point Im not sure what to do. I love Thai food and there are 2 options in Alamo. I will say what they did send was plentiful and fresh but literally no spice. I have eaten Thai food in many places globally and consider myself to be an aficionado in the Thai food arena. I paid 30% more than the cost of eating at the restaurant and kinda expected to get it the way I ordered it. The person at the restaurant offered me nothing and the we deliver alamo was brain dead on the call and said I didnt put any notes in, I DID !

So two strikes, the delivery service could have accepted the responsibility or simply did what he did and said, Gee I dont know what happened. There is literally no accountability in this world anymore and im sick of it. I cook amazing Thai food and I suppose in the future I will plan ahead and have ingredients on hand. If you want something done right , DO IT YOURSELF. Im really bummed as I just came back to Alamo and had hoped to find that special spot. Based on reaction both from delivery service and restaurant Im screwed. I am a blogger and have almost 30000 readers on Trip Advisor and my only recourse is to write reviews. Sad state of affairs when its blamed on us the consumer rather than taking responsibility for omissions and errors in the very business that they claim to know..