The Stereo Store! — Attraction in Albany

5 Stars for the employees knowledge & customer service. Ive had 3 stereo installs and car alarm. All work well. That said, so other customers are prepared. As cost have gone up, ask these guys before you buy stuff yourself. Each car is different cost. I was a little shocked for cost increase. On my daughter's kia sportage. 2 years ago it was $90 labor (outside parts) for double din stereo install for my moms Kia Rio. Today (12/4/24) i was able to get a good stereo installed in my truck for under $600. A week or so ago it was $470 just labor (outside parts). For a double din stereo install in another Kia but Sportage (i promised my Daughter). Granted, 1 big difference $180 was to run the wire for the back up camera. The stereo already bought a$300 adapter harness wired (We started to have a different store install). Even so, $200 install then another $90 to program the adapter harness for volume controls in the steering. It was a name brand stereo, but maybe would of been cheaper to just to have bought a slightly higher end version of the same deck in the 1st place. Lesson learned. The workers seem to have done a good job, and its guaranteed unlike some...

We’ll go nowhere else, ever again! We went to The Stereo Store “after” we’d already spent $2,000 having a different organization install a high-end stereo/navigation system in our Hummer H2. The other organization spent 3 days installing, and then trying to bring back the quality of sound we had prior to the installation. Failing to do so, their solution was for us to spend an additional $1,500 to replace our Bose system. We spoke with Louis from The Stereo Store and explained the situation. He was certain they could solve whatever issues there were and was reasonably certain they could do so in about an hour. OK, I scoffed at that assertion, but true to his word they fixed our sound system in less than an hour! Stephan, the store manager, took the time to explain what the other organization had failed to do and gave us a tour of our new, wonderful system. We spent the entire drive home (Newport area) with the stereo cranked up, enjoying the full, robust sound we thought we’d never enjoy again. Everyone we met at The Stereo Store was very nice, professional, and easily smiled. THANK YOU, Louis and Stephan, and everyone else! You now have 2 more...

Would give 10 stars!!! Never in my life have I had a better experience at a business. The entire staff is extremely helpful and experienced. Initial contact made with Chris, Who is the epitome of what a front man should be!!! Friendly, welcoming, and experienced!!! Chris opened my eyes to options for my FJ Cruiser I wasn't sure existed and I am so glad he did!!! Reason I went in was car salesman told me about Justin, All the great things about his installation expertise was definitely on point!!! I have been in for several different items and every single time they have gone above and beyond expectations. From financing and quality of product, to amazing staff, this place cannot get enough praise from me!!! Chris, Justin, Robert, Stephan and Jordan are exactly what a business should have on the team for not just one good experience initially but every single time you step in. You feel like you are dealing with professionals​ that treat the customer with respect and truly go out of their way to make sure you get exactly what you want and need without all the BS normally found in today's greedy businesses. I Seriously cannot recommend this team...