QIK SMARTPHONE REPAIR SHOP — Local services in Albany

This is a good, quality shop, and they do work pretty fast. I came in for a broken screen, and I left with a good experience. 4 stars for a good repair and the 5th for their outstanding service. They were extremely polite and diligent. When I arrived, they didn't have the screen I needed initially, but they ordered it and got it in by the next day. When I came back in to get the repairs, they gave me a good price and I got my phone back in less than an hour. When I had to come back in later in the week for another issue that was possibly caused during the screen repair, they were able to fix it and did so for free, so you can count on them sticking to their warranty. And again, it was back in my hands in only 30 minutes or so. And finally, when they accidently sold me a phone case for the wrong model, they allowed my to exchange it for one that did fit no questions asked.

Edit: I had new damage occur to my phone, and I discovered some unfortunate realizations about the repair. While they did succeed in replacing the screen, they forgot numerous parts, like left out screws and a failure to apply adhesive, and I only learned about these well after the warranty was up. If you get repairs from them, make sure to have it double-checked by another party, and make sure you have your receipt. Still getting a star for customer service, but losing stars for delayed discovery of...

WARNING!!! DO NOT GO HERE!!! Would leave a 0/5 star if I could. Went to the shop on 2/6/25 with my back iPhone 13pro max screen cracked front minor cracks but fully operational just cosmetic damage. I came to pick up phone and they stated they could not fix the front screen cause when they replaced the back it caused the phone to over heat and not turn on. We asked them to fix the phone to where it was operable/to the original condition when we provided it to them. They stated that they couldn’t cause, even if they put a new front screen on to where the phone did turn on it just overheated even more. Tried requesting for a refund/funds to replace my phone. They stated they would refund amnt of $150 but didn’t even complete that. Absolutely devastated to go into a phone repair shop with a fully operational phone with just cosmetic damages to go and pick up the phone to it not being offered all at all on a $1200 phone. So now I am down $1200 plus have to purchase a new phone. Went to several other repair places that try to repair the phone, but they stated that there is missing pieces inside the phone, and that the replacement of the back screen had caused damages to the framing system. This company will not take accountability to the damages that they do and will try to say your comment is fake. If you do try to leave a review. PLEASE do not go here for...

Tell ya what, these guys get ya in and done fast and at a reasonable rate. Even gave me a free screen protector at no cost installed! Unfortunately, the screen they put in for me is absolute bunk. Even after removing the screen protector, the response is so slow that I have to type and retype like my grandparents, and the lockscreen regularly glitches open. The new screen also cuts off a good 2mm around the entire edge, so I can barely see my home/back buttons. Only had to retype this 5 times, so I'm learning....but man, I thought $130 would get me an actual screen from an A42.

Again, these guys customer service is great I'm terms of timeliness, but the replacement screens they use are of the lowest quality. Had the screen replaced twice and the second time they assured me it was a software issue.....I finally just bought an Amazon replacement screen and did the repair myself. Screen is quick and responsive, no issues so far Save the money and pull up a YouTube video while replacing the screen, takes a set of tweezers, heat gun/hair dryer and if you feel fancy some extra b-7000 adhesive, total cost of 30 bucks as opposed to 130 and then another 30 just getting another screen that doesn't work correctly.

Note to the owner. Not a fake review. I have the...