First class customer service. Maurice is very knowledgeable and talented. Not to mention so friendly. Called to get information on a watch resizing. Was so polite on the phone. Told me to come on in. Showed up to his showroom shortly after and he immediately helped me. Sized my watch perfectly and chatted with me the entire time. I miss this kind of service. It’s nice to know someone really takes pride in their work and enjoys their customers. Not to mention honest and reasonable pricing. I 💯 percent recommend Maurice. Check him out you won’t be...
Read moreHe is a very nice person and wants to do well. However, I took a good amount of jewelry in to get customized and some pieces to be made. Once the majority was done and everything paid for he never answered the phone again and never gave me finished pieces that were owed after more than 6 months. I am very disappointed in the level of work and communication. Hopefully he will get it together before he and his family moves out of state. If you are in need of organized timed labor I suggest going...
Read moreMy family brought my favorite custom-made bracelet to be fixed.
Only to find I have two links removed. I was expecting a simple and professional service.
Unfortunately, that was not the case. The jeweler removed the links with jewels and kept them!!
A reputable jeweler should respect the integrity of a custom piece and be accountable for every part they remove.
Instead, I have seen no effort to make things right.
If you value your jewelry and expect honest service, I’d recommend...
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