Alhambra Park Pool — Attraction in Alhambra

WORST POOL EVER! So today I took my 19 year old sister, my daughter and my little niece to the pool they were very excited to swim. Both my sister and my daughter had paid for the reservation online and my niece was going to pay in person we were told on the phone we can do that, reservation was at 7pm and they let them in at 7:30 just to find out my little niece was not going to be able to go in because she couldn’t pay in person according to them totally different answer they gave us on the phone! My sister and didn’t think it was fair for my niece not to go in and swim as she was very excited she told them well I can give her my reservation they said NO you can’t do that so none of them went in after all since they couldn’t leave my niece behind. Worse place ever they were very rude when my sister was talking to them and explaining to them that on the phone they said otherwise on top of that even though it was only a couple of dollars they paid in advance online for the reservation they didn’t give...

Super poor organization and communication, called in advance and asked for all the pool requirements. Was told on the phone to make a reservation online and I did. My reservations were supposed to begin at 7 pm but they let us in at 7:30 pm. Everyone was upset and confused. We were not upset and simply ask why the hold up. The worker answered in a VERY rude manner. Once we finally reached inside I asked the clerk a question and was given a completely different answer than to the response I got over the phone. They provided no clear answer. They became angry and we’re unprofessional they begun blaming each other in front...

Just okay, gotta watch all the kids in the apparatus area since some parents let them run rampant without monitoring. Need no running signs as the big kids start playing tag around the babies and toddlers, not safe. So a note to the city of Alhambra, please put no running and no tag signs up in the apparatus area near the tennis courts....look out for the young children who are just learning to balance that is very much there safe space to learn. Remind the big kids to be safe with signs posted, they are going to hurt...