GreenTree Inn & Suites Alhambra, Los Angeles — Hotel in Alhambra

FIRST OFF LET ME SAY IF YOUR NOT CHINESE OR WHITE WITH MONEY DONT STAY HERE THIS PLACE IS DISRESPECTFUL AND PREJUDICE. I AM A HISPANIC WITH TATTOOS LIKE ALOT OF OTHER PEOPLE AND YES I HAVE SAME SEX PARTNER. FOR THIS REASON I WAS GIVEN ATTITUDE AND LOOKS BY THE STAFF AND EVERYTIME ME AND PARTNER WALKED BY THEY WOULD STARE AND SPEAK IN THEIR LANGUAGE WHEN ADDRESSED I WAS TOLD THAT I WAS IMAGINING THINGS AND ASKED IF I WAS ON DRUGS.I CANT TELL YOU HOW UPSET I WAS AND MY PARTNER WAS HURT BEYOND BELIEF. TO ADD TO INSULT ON MY SECOND DAY A MALE MANAGER KNOCKED AT MY DOOR AND HANDED ME A PAPER AND SAID THERE WAS A COMPLAINT OF SMOKING IN ROOM I ASKED HIM TO COME IN AND CHECK IF THERE WAS SMOKE BUT HE DECLINED AND CONTINUED TO SAY THINGS ABOUT THE 250.00 FINE FOR SMOKING I REALLY COULDN'T UNDERSTAND HIM DUE TO HIS HEAVY ACCIDENT AND THEN HE JUST WALKED AWAY. I REVIEWED PAPER IT SAID IT WAS A WARNING BUT IF ADDRESSED AGAIN THE FINE WOULD BE IMPOSED. THE NEXT DAY AT CHECK OUT EVERYTHING WAS OK I SIGNED TO RECIEVE MY 100 CASH DEPOSIT BACK AND AS EMPLOYEE WAS GONNA HAND ME MY MONEY BACK ANOTHER FEMALE CHINESE EMPLOYEE SPOKE IN THEIR LANGUAGE AND ALL OF A SUDDEN I WAS TOLD TJEY WERE KEEPING MY 100 CASH DEPOSIT . THEIR REASON WAS BECAUSE THEY FOUND A HALF CIGARETTE IN MY TRASH CAN I EXPLAINED IT CAME FROM A JACKET POCKET. I BECAME SO UPSET AND THEN CALLED ALHAMBRA POLICE DEPT. LETS JUST SAY I AM GOING TO FILE A CIVIL SUIT TO GET MY 100 DEPOSIT BACK..SO JUST SOME ADVICE IF YOUR ANY OTHER RACE THAN CHINESE OR RICH DONT STAY AT ALHAMBRA INN THEY WILL MAKE YOU FEEL UNWANTED AND DISRESPECTED IT WILL...

This place was very suspicious of me, as soon as I walked into thier establishment. I really believe it is because of my skin color, and me not being of Asian decent. Ten minutes after I checked in, and finished moving my things from the car to the room, and employee entered my room, when I went down stairs to smoke a cigarette. Then I was being accused of smoking in the room. I really feel like they just wanted to take my $100 deposit away from me. Everyday I notice someone else has been in my room, and I place the do not disturb sign on the door.

To top it all off, lastnight I was awakened at 1:10 a.m in the morning, by the group of people they put next to my room (8 people in 1 room). I go downstairs to complain directly to the front desk person. He then proceeds to check that rooms paper work, at first I couldn't understand why he just didn't pick up the phone and call the room. What happened next, explained it all. He started speaking what ever Asian dialect, and seemed to be apologizing the the person on the other end of the line.

After hanging up he tells me "I didn't hear any noise, and they say they are not making any". So I looked right at him and said "so I'm just down here right now, just to lie to you then right?" Don't stay here unless you are Asian that all I have to say.

I would have left a long time ago, if my company wasn't the ones responsible for my stay in the first place....business always out ways other...

I came to this hotel on Saturday, May 28th to spend time with family. When I arrived, I was told to park in a specific spot by the hotel staff. The next morning, the drivers side, rear of my car, had been hit. I complained to the hotel staff, specifically to the man that told me to park where I did. Suddenly he developed amnesia and told me he didn’t know who I was, nor remember telling me where to park my car. I asked him his name. He told me he was the manager and the owner. ||||Later on in the day I spoke with Olivia, I asked her if I could have footage of the cameras in the parking lot so I could send it to my car insurance. She said I would have to wait until Monday because the owners were in New York and they would be the only ones who could review the videos because of privacy issues. ||||This morning, as I was checking out, the man who said he was the manager was there. I asked him what his name was he became enraged. He started wagging his finger at me and yelling at me. Then he started coming towards me, kicking a door so I hurried out with my kids. I managed to take a picture of him coming at me. The owner called me today, she told me she couldn’t give me the video because of privacy issues. Add to all that, the TV was broken, the carpet smelled like weed, and the towels were stained. I’ll never go back to this hotel and and hope this serves as a warning to all those considering staying at this poor...