J&J Electronics of Appleton Inc — Attraction in Appleton

Our $700 tv broke one month after its warranty expired so we brought it to J&J. They charged us $85 just to look at the television and, not wanting to spend more than the tv is worth to repair it, we asked them to call us back with an estimate before making any repairs to allow us to decide whether to proceed or not.

They never called us back initially and we had to call them to ask if the inspection was complete. They said it was and that the cost to fix it would be at least around $300 ON TOP of the $85 we already gave them.

Deciding it wasn't worth it we asked if we could come pick the tv up now. J&J said we could even though they were ABNORMALLY insistent on recycling it themselves. When we went to retrieve the television it was still in pieces despite the fact that they said we could come get it and we had to leave and return after an hour to pick it up.

Throughout the entire experience, not a single one of J&Js employees could be deemed amiable, but their attitude switched to outright rudeness when they discovered that we wouldn't let them recycle the tv for us.

The only thing J&J cares about is PROFIT. They were, no doubt, angry that they couldn't repair the tv and sell it themselves and, though it may be unfounded, we have suspicions that they were stripping the tv after they learned we wouldn't let them repair or keep it, hence why it wasn't ready to be picked up even though they said it would be previous to us arriving.

We will never ever ever go to J&Js Electronics ever again and we hope people will read this review and think twice before taking the risk of being scammed by...

My data guy had a death in the family so I called these guys on very short notice. I needed a brand new Sony 4K HDR HDTV with Sony Sound Bar wall mounted. Jim of J&J called me back promptly on Thursday night diagnosed and quoted the installation over the phone even recommending the proper wall mount. Jim and one of the original owners (Joe) installed my HDTV, wall mount, sound bar and devices (PS4 Pro, XBOX ONE S, Directv & Ultra HD Bluray) two days later on Saturday morning (no extra charge for weekend work).

Meticulous professional installation with cordial down to Earth dialogue put me at ease from the jump that I was in good hands. My HDTV is spot on level and secure. Handled my HDTV and all of my devices with kid gloves including cleaning the HDTV screen at the end of the install - thank you! I called Jim back same day to quote and schedule him returning to my house the following Tuesday to disassemble the install and install my new Monoprice HDMI cables that would be in from Amazon on Tuesday. Jim returned Wednesday and the install was the same as before - smooth sailing. These guys are reasonably priced with excellent installation and...

Jim and Matthew, with J&J Electronics of Appleton, did installation work for me twice in November. They were very professional, friendly, detail oriented, efficient, and took the time to answer my questions and explain how the equipment works. In addition, they were both very patient and quite skilled at this technical work, and went above and beyond to make sure the work was completed as soon as possible. I was so impressed with their service and would highly recommend Jim and Matthew for any...