Assured Storage of Athens — Attraction in Athens

We had a storage unit here for almost a year. In May of 2022 the storage unit was broken into & approximately $2000 of items were stolen we filed a police report & as of August 2022 there has been no response or compensation from Assured Storage. When we ask for corporate office number, their response is that they are not allowed to give us that information. Guess the insurance we paid with monthly rental was a joke also! Next step is an attorney & contacting the Better Business Bureau. No way to run a legitimate business. I would also give zero stars. & say shame on you people..we arent the only ones youve scammed. The employee we talked with, told us one customer had been waiting a year & another 6 mths on compensation from their storage unit being robbed.shame...

I had placed mother’s belongings after she passed in here. I put her things in storage because I hadn’t really processed her death. I thought it would safe in there. Stupid me left it in there for 11 years. Never missed a payment. From what I’m reading I am not the only one with issues with these people. I have been kicked out because someone was rude and I just gave it back. Tired of people being nasty for no reason. Guess they are tripping because they can’t handle how to really give good customer service. That’s ok though because it has made me motivated to finally get it out. Not my loss theirs. Live life smarter…not harder. That young person will learn life won’t be so good. It’s called...

Our unit was broken into and ransacked. All of my power tools were stolen and we were NEVER notified. We discovered that the unit had been broken into on our own and a week later. I could tell as soon as I pulled up because my unit was left unsecured! The few surveillance cameras at the facility look like they are straight out of the 80s. Corporate tried to get the police to subpoena the video, pitiful as it is, of the crime. Well, there was NO video on the section of nearly 20 units that were burglarized! If you're using Assured, leave while you can. Your stuff is NOT safe here. I payed for insurance and I'm about to file a claim. Let's see how this disaster goes . I would give 0...