Keep It Locked Hair Spa — Attraction in Atlanta

I love, Love, LOVED working with Miami!!!

I researched a lot of places in hopes of getting my locs combined but when I came across Keep It Locked something stood out to me. It was the variety of services offered that only focused on loc care that drew me in and I’m so glad I made this decision. Not only did she do an excellent job on my locs but I was able to get filtered waters and rosemary oil, one water was infused with rose and the other with lavender. I’ve had rose water from the Caribbean Farmers Market on Covington Highway but it’s nothing compared to what Miami is offering, I’m never going back to that because it was thick and oily whereas the hairsprays I got from Keep it Locked feel much lighter and more like water. As for my hair she steamed my locs during my shampoo and included a scalp massage. Then for the combination process, she gently loosens each loc and crocheted them together to make two locks into one. It took quite a while but most good things do and it was very worth it. I didn’t want someone to rope twist my hair and call it combined or God forbid cut my hair out then reinstall it leaving locs behind 😬. I know that’s fine for other people but not for me and that’s why I did my research before starting this process. I must also mention the fresh pressed juices I get during my appointments too! They are soooo good 😮‍💨. I usually don’t get hype about juices because they are processed and full of sugars but Miami’s are naturally sweetened by the combination of fruits she chooses for each drink. She’s going to tell you the Clean Lean is the best one but I promise you it’s the Miami Heat lol. That drink is the goat for real. I did get the citrus detox drink as well but I didn’t realize it would taste like grapefruit and when I let Miami know I didn’t like it, she offered to make a green detox for me instead so I was grateful for that. It’s much better in my opinion but my fiancé preferred the citrus detox instead. I just had to go for it because during my appointment I couldn’t help but notice how clear Miami’s skin was and her hair looked so healthy, and when I asked what she does she told me about the juices and detox and working out. So about two days after I drank the detox (because I honestly didn’t work out or drink enough water) I woke up to a lot of inflammation and bloating gone from my body. It was pretty impressive honestly. I didn’t expect to leave this long of a review but that’s how voice typing goes and obviously I had a lot to say about this place lol. Overall I would highly recommend going to Keep it Locked if your locs mean more to you than just a hairstyle. She really takes care of my hair from the inside out and I can’t imagine going anywhere else now that I know what a real...

…..Updating to 3 stars because after this review was posted, I was promptly contacted by the stylist in a professional manner…

My friend recommended this salon and I visited to just have my hair washed and conditioned. For background, I have a natural, thick, type 3 curl pattern and my hair is waist length and loose, not locked.

Pros: there is parking right out front, atmosphere is relaxing, and Miami (the stylist) was very nice. Also the service I paid for did clean my scalp very well.

Cons: the over manipulating wash and products used completely matted my hair, and while still at the wash bowl leaned back, Miami attempted to detangle my hair. I didn’t realize what she was doing at first because she had such a good grip on it that I couldn’t feel the comb running through it. I just happened to catch her shadow on the wall and saw her struggling with the comb and basically yanking the comb through my hair. My relaxing salon visit quickly turned into a panic salon visit and I politely advised I would comb through my hair myself. I asked for a detangling brush but she only offered combs. How do you run a natural hair salon without a single detangling brush??? So, I was handed the comb and I proceeded to section off my hair and attempted to comb it. My hair was so clean that it had absolutely NO “slip” whatsoever and there was also a weird cast on it from the products she used. It took me longer than usual to comb through a quarter section of hair and I decided I needed to go home and finish detangling the rest with the appropriate tools. I got home and actually re-washed my hair to remove the cast from the salon products and then conditioned the heck out of it in order to be able to brush it out. That took an hour (on top of the time at the salon).

I feel like Miami was out of her bag dealing with my hair and could have caused some damage to it had I allowed her to continue to aggressively comb (not brush!) it out, with no sectioning or oil or something to give my hair the appropriate “slip”. I didn’t pay for detangling anyways so she shouldn’t have even attempted it without discussing with me first. In my opinion, loose hair should be treated like lace, not ripped through.

All in all, I personally would not return. I debated on leaving a review but I want people to know...

I was referred to Miami's salon by two close friends, both of whom have been loyal customers for nearly a decade. As someone with microlocs, I reached out to Miami to inquire about the appropriate appointment to select from her website. After a brief conversation, she advised me to choose the "interloc" option priced at $200, which I did. My appointment was scheduled for 3/28/24 at 10 am, and upon arrival, I was looking forward to meeting Miami for the first time. She briefly examined my hair before proceeding to wash and hydrate it, which was a pleasant experience. However, it was during this time that she informed me I had selected the wrong appointment, meaning the price and time frame were incorrect. Despite this, she graciously agreed to honor the originally quoted price, for which I was appreciative and intended to tip generously. Unfortunately, my satisfaction quickly diminished as the appointment progressed. Miami made multiple phone calls and even ordered food for herself before beginning work on my hair. When she finally started, she only managed to complete one row of about 7 locs before informing me that she had to stop at 1 pm. This abrupt halt was particularly frustrating as the limited time frame was not communicated to me earlier due to the incorrect service selection. To make matters worse, Miami suggested rescheduling for Sunday, completely overlooking the fact that it was Easter. When I pointed this out, she offered Monday as an alternative. I had hoped to have my hair done in time for Easter Sunday, a fact that seemed to be overlooked entirely. Overall, my experience with Miami's services left much to be desired. While I appreciate her willingness to honor the initially quoted price, the lack of professionalism, poor time management, and disregard for my scheduling preferences were disappointing. As someone who values both quality service and customer care, I cannot say that I would recommend Miami's salon to...