Arash International Market — Attraction in Aurora

Bait and switch advertising! Bought some items today, totaling almost $100. Didn't seem right. Double checked, the mixed nuts showed $4.49 on the shelf tag, vit scanned double the price at $9.99 each. The manager, Phaim or something like that, said it was a mistake and said he would return the two bags of nuts. I double checked with him that he was not going to honor the price shown (it was not just the particlar nuts I bought, the entire shelf was showing $4.49 through $6.29 (picture attached). Not an expired sale or something either.

So, I said in that case, return everything. He rudely started the return of everything. When I told this this was not an honest business model, he said they were honest and called me petty. I thought I did not hear well because I could not believe such rudeness, disrespect, and arrogance on the part of a service provider. He confirmed, saying "yes, I called you petty because you are returning everything."

I pulled my phone and started recording and asking him to verify that he called the customer petty. He said yes I called you petty. I told him he is on video, he said "I don't care."

Unbelievable Not really. I checked other 1 star reviewes, and they are consistent on rudeness and lack of customer service. Go to Royal Gourmet on Hampden. You'll find a lot of the items there also and excellent customer sevice. Also, many of the items can be found on Amazon at a lower price, including these nuts.

Honest business is not bait and switch advertisement. Others have also complained about being overcharged. Check your...

One star rating is because:

Grade B fruit, and some vegetables. Many canned items do not have expiration dates. Totally filthy and unsanitary restrooms, and out of hand soap, papers, etc. Finally, they are always out of stock on some items. We made three trips in different days of the week there, and all the three times they were out of stock on the same items. When we brought it to the owner's attention, he became very defensive, and told us that we should time our future purchases based on their delivery dates, not when it is convenient for us!

The delivery dates are on Thursdays, so if you go there on Fridays, they will probably be out of many items! They can easily remedy this problem by ordering more or more often. When we suggested that to the owner, Mehran, again he became very defensive and started shouting at us that once he ordered more items and a couple of customers return the pastries due to staleness. So, in order not to lose couple of items, he is losing many sales because he is constantly out of stock! Very illogical argument!

One figures that out of many years of doing business in this country, Mehran should tailor his business to what is normal here and not to be afraid to get a couple of returns!

We have gone to other International markets, but never had this experience.

At our latest visit last Saturday, Arash was out of bread, pastry, and many different items. Wew ended up leaving with a jar of pickle! Please see the...

Negative One-Star Review for Arash International Market (Denver)

I’ve been coming to Arash for years because they carry a wide variety of hard-to-find international items, but the deli and meat department continue to be a constant source of frustration. The setup is completely inefficient. No one is ever at the counter to help customers, and you’re left standing there awkwardly, hoping someone will eventually show up.

Even worse, when someone does finally appear—usually the same gentleman who seems to be the only one working—they often ignore people who have been waiting the longest and instead serve whoever just walked up. It’s not just disorganized; it’s disrespectful to customers who have been standing there patiently. There’s no system, no acknowledgment, no courtesy—just chaos.I always leave without what I want because it’s just too difficult and takes too long.

It’s especially disappointing because there are so many great items behind the glass that you can’t just grab yourself. So you’re stuck, completely at the mercy of inconsistent service. It makes what should be a quick and pleasant shopping trip incredibly frustrating.

I hope management takes this seriously and makes some real changes, because the rest of the store has a lot to offer—but the deli and meat experience ruins...