FUNBOX AUSTIN - SOUTH — Attraction in Austin

Took two kids here and they each had a blast, ages 4 and 2 years old. The space is HUGE and there are so many spots to jump and climb and explore, that even with 30-40 families there, it never felt crowded. I loved that they had two separate shady areas to sit, and some of the inflatables are shaded as well. However, they only had afternoon time slots available, and even in the shade and "only" being 75' outside, the plastic/material that the house is made out of gets SO HOT! I know people will complain about it being wet and socks getting soggy, but I kinda wish they would hose it down and just make it a water slide inflatable house. Also, the sno cones are a nice touch but the BEES are unreal! They're doing their best with bug traps thoughtfully placed throughout, but there were still so many bees. Still a great and...

Incredibly disappointing.

Thought I'd save on "service fees" by purchasing tickets in person. Turns out, tickets are 30% more expensive in person and they add a 10.5% fee (email receipt just says "fee") without any detail or explanation of what it's for.

I didn't notice it until afterward so I emailed customer service twice in 2 weeks and messaged on Instagram and zero response.

In addition, numerous spots in the place had puddles of water which seems unsafe and unsanitary. Ended up with dirty soaked socks and pants.

This place has all the ingredients for what should be a good experience but the execution and service...

When I first saw the place, I was a little skeptical because it's on a mall's parking lot. I also did not like the fact that adults that are not going to be going into the bouncy spaces have to pay to just sit down. But other than that, the kids and I (I did have to go in with my little niece) had a great time. Once you are inside of the bouncy space you quickly get immersed in the fun and bouncing around. The staff were also very friendly and helpful. I would definitely bring my kids back as they had a good time. For reference, kids ages...