Spa Sway Domain | Day + Med Spa
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I want to preface this by saying that this review is an objective assessment of my personal experience and outcome of the Spa’s facial expertise, not an angry rant that is targeted at someone. Everyone’s skin type is different. I have something that is called maturation arrest, where the skin becomes clogged and pimples form to make the surface feels “pebbled”. They are a form of closed pore comdones. I went into this spa, and the esthetician performed some what painful extractions, that resulted in the last 3 pictures. Over days, scars formed, and my skin became very swollen and acne became worse. I later learned that you should NEVER perform extractions on closed comdones because these pimples were not fully out of the skin. During the session, the esthetician also explained to me that the best way is to hydrate and exfoliate. However, she added that, I don’t want you to feel like we got nothing done today. I am guessing that this is why my extractions were so forced and painful. I am left wordless as I see photos of myself before and after. Keep in mind that I had smooth but somewhat pebbled skin before as you can see, but after the session, my skin started peeling whatever I used, had scars that hurt even half a week later. My skin is ruined. And I deeply regret my visit. I even thought of becoming their member, but this thought is totally scratched as I waited and waited only to see my skin not being able to recover for days and only worsen throughout the process. I was confident to go out without foundation and makeup before, but now I look like a beat up teenager with a full-face hormonal acne. This spa fails to recognize different skin types of different ages and ethnical background. Asian skin is so supple and soft at an early adolescence that you simply cannot perform the same methods with that of people aged 45, sun-damaged and rough skin! I wish that I could give it 0 stars, but the 2 stars is for 1) their good facilities and internal ambiance and 2) the people’s good attitude and patience.
Cecilia
00
Review update: the overall value has declined. The price of memberships has continued to increase, and it seems like being a long time member has little to no value there. There is no grandfathering in to rates. Due to the increased price, there is now little difference between this spa and any other nearby spa. This is most certainly the best value for high quality massages and facials in all of Austin. You can't beat the relaxing atmosphere, knowledgeable staff, and excellent front desk customer service when compared to other pricier local spas. The member rates are an excellent value and the Hydrafacials are a good market price. If you're considering a Massage Envy membership you should try Massage Sway first, you'll be very glad you did!
Ariel Gray
00
I’ve been going to Spa Sway for a few years, and love it! Their was a scheduling mixup with one of their new employees when I arrived, and I was not happy about it, however the way they handled the scheduling mix up was truly professional and took ownership of the mistake. I highly recommend Spy sway as the employees are warm and welcoming. My Therapist “Jen”has been amazing and Nikki took the time to listen to my concerns and made things right. Want to relax and unwind from everyday stress? This is your go to spa…
Michael
00
Love love love this place!!! The mood is so relaxing the girls at the front are really friendly. Kim did my massage and after lots of lower back and hip pain she worked on all the areas and was able to show me stretches to help post massage always a great experience here.Not to mention the facials here are amazing all of the estheticians are sweet and knowledgeable. You will not go wrong with massage of facials they really do have "TOP NOTCH" staff best in Austin hands down!!! Thanks for SWAYING ME AWAY!
kristi maples
00
Spa Sway is running a illegal medical SPA. They illegally posted my private pictures online They never had a consultation with the medical director prior to performing microneedling services After I pointed out they were illegally advertising as a medical spa they changed the language on google to “Day Spa” from “medical spa”
M Z
00
My first time at Massage Sway was wonderful. I was greeted and offered wine. Very relaxing environment. I had a pinched nerve in my shoulder, that was treated by my masseuse. My shoulder felt so much better, and my tension was gone. Wish I would have booked a longer service! I would recommend Massage Sway!
Lauren Garcia
00
Nearby Attractions Of Spa Sway Domain | Day + Med Spa
Sandbox VR
MUSEUM OF ICE CREAM
The Westin Austin at The Domain
IPIC Theaters
Lone Star Court, Valencia Hotel Collection
Museum of Illusions Austin
Archer Hotel Austin
Fairfield Inn & Suites Austin Northwest/The Domain Area
Aloft Austin at The Domain
Viva Day Spa + Med Spa | Domain Northside

Sandbox VR
4.9
(5.3K)
Click for details

MUSEUM OF ICE CREAM
4.1
(1.8K)
Click for details

The Westin Austin at The Domain
4.5
(930)
Click for details

IPIC Theaters
4.2
(834)
Click for details
Nearby Restaurants Of Spa Sway Domain | Day + Med Spa
Topgolf Austin
Perry’s Steakhouse & Grille
JINYA Ramen Bar - Austin
Culinary Dropout
Capitol City Comedy Club
Dos Salsas
MIA Tapas & Bar
Jack & Ginger's
Doc B's Restaurant
Paul Martin’s Austin Grill

Topgolf Austin
4.4
(1.8K)
$$
Click for details

Perry’s Steakhouse & Grille
4.5
(1.2K)
Click for details

JINYA Ramen Bar - Austin
4.3
(1.3K)
Click for details

Culinary Dropout
4.4
(2.6K)
Click for details
Basic Info
Address
11011 Domain Dr #124, Austin, TX 78758, United States
Map
Phone
+1 512-873-0999
Call
Website
spasway.com
Visit
Reviews
Overview
4.5
(225 reviews)
Ratings & Description
relaxation
luxury
accessibility
attractions: Sandbox VR, MUSEUM OF ICE CREAM, The Westin Austin at The Domain, IPIC Theaters, Lone Star Court, Valencia Hotel Collection, Museum of Illusions Austin, Archer Hotel Austin, Fairfield Inn & Suites Austin Northwest/The Domain Area, Aloft Austin at The Domain, Viva Day Spa + Med Spa | Domain Northside, restaurants: Topgolf Austin, Perry’s Steakhouse & Grille, JINYA Ramen Bar - Austin, Culinary Dropout, Capitol City Comedy Club, Dos Salsas, MIA Tapas & Bar, Jack & Ginger's, Doc B's Restaurant, Paul Martin’s Austin Grill
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