Texas Performing Arts — Attraction in Austin

I have attended several events by Texas Performing Arts, and while the artists were always excellent, the organizing team has proven to be inadequate, especially for a university-affiliated organization that should prioritize the cultural development of individuals, particularly UT students.

In the last event I attended, after I had already purchased my ticket, the venue and seating arrangements were changed without any consideration for the inconvenience caused. Despite my reasonable requests for accommodations, nothing was done to address the disruption. To make matters worse, the new venue experienced multiple technical issues, detracting significantly from the experience.

I strongly recommend that Texas Performing Arts update their policies to better serve their audience. Unfortunately, based on this experience, I do not plan to attend any future events unless they make significant improvements to...

⭐️⭐️⭐️⭐️⭐️ 5-Star Experience! Our group from a retirement community visited the Tim Burton “Nightmare Before Christmas” Light Trail, and it was absolutely outstanding from start to finish. Kourtney and her team went above and beyond in every possible way. They met us upon arrival, assisted with parking, and even provided light-up ghost necklaces so we could safely keep track of residents once it got dark — a thoughtful touch we truly appreciated.

Tanya gave us a wonderful guided tour, and when I struggled to push a resident in a wheelchair, Kourtney returned with an electric scooter and personally helped. At the end of the trail, she was there again with snacks for everyone. The amount of kindness, planning, and care that went into our visit was exceptional.

Our residents had an amazing time and are still talking about how special it was. We could not have asked for a better experience....

The parking at Bass Concert Hall is a nightmare, plan on spending a good hour getting out. Also, we purchased family tickets to a (supposedly) family friendly show Frozen on Father's Day. They did require even newborns in body carriers to hold a very expensive ticket for a seat that will go unoccupied. This policy is a greedy money-grab and discourages families from participating in shows that are very clearly targeted toward young children. I cannot think of any other event in which an obvious infant who sleeps through the entire event needs to be a full priced ticket holder. It does nothing but create barriers for working families and children to experience the arts and become lifelong patrons- it should NOT cost $500 for two adults and a 5 year old (and I guess an infant) to see this show. Lesson...