Beware of predatory towing. Aug. 3, 2019 My family and I parked at Highlandtown Market and walked across the street to grab our breakfast from G and A, since our food wasn't ready, my husband decided go back across the street to start marketing when he noticed our car was missing. A gentleman in a car told my husband that they were watching you all leave. Literally we were grabbing our breakfast, was not even in the restaurant for 15 minutes and our car was on it's way to the Greenwood Lot. Even after not having our car we still ended up getting a few items on our shopping list at the store because we planned on doing so before this all happened. After getting my car out the lot for $350 in cash, I contacted the store asking to speak to the store owner which he wasnt there and explained what happened. I basically was told that you are only a customer when you're in the store, if you we see you leave our lot your car will be towed. She then proceeded to tell me that the tow company has pictures of you walking away. I expressed to her that their policy does not give time for people come back to patronize your store if you immediately tow somebody. Monday Aug. 5th, I came to the store to speak with the owner and he was not there, so I spoke with another General Manager and expressed concern about their towing practices and she expressed to me that sometimes their job was to point out people who they see walking off their lot. I explained to her different scenarios to her, such as if I were to come park my car so I can pick up my family who is in the store but I leave the lot and walk across the street, she interrupted me and said again that if we see you walk away they can tow you and there is nothing we can do for you because we have a contract with the tow company. I expressed that's not right and it hurts your customers the most being prayed on and set up. She expressed I can talk with the owner but feels he will not do...
Read moreStaff really rude. Only one door to go in and out of so there's always a jam at the door. Store set up blindly. As soon as you walk in everyone comes to a stop, leaves their cart in the door/walk way while they look at produce. Always have the worse experience inside. Prices are starting to go up every time I go inside. They are always stocking shelves while store is open and that leaves the isles blocked with boxes and you can not go up or down isles. Always a long line at the register and if you try to go through express forget it the cashier takes the time to count each item in your cart to ensure your not over the 15 items. I had 16 items one time because I had 4 cucumbers (which I would think being in a bag counts as one) and I was made to put my items back in the cart and go to another line. Parking is ridiculous you can forget that. Store owner parks his vehicle in a parking spot in front the store which should...
Read moreIf I could give NO 🌟 I would. Today my car was told from this market' parking lot. I had to pay $300.00 to get back my car from Greenwood Towing. I actually shopped in the market and the manager couldn't do anything about it. Cars get towed here all the time but yet this market can support cars illegally hacking customers and their cars don't touched! You have people parking their cars in the lot to sell food stamps and the cars don't get touch.
People are just getting back to work and on there feet from dealing with the pandemic. That was a high amount for a tow and people don't have cash like that just sitting around to pay that amount in tows.
By the grace of God I had a little money in my savings to get my car back. What if that wasn't the case I didn't have the money I would be be in a messed...
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