Very friendly, easy to get set up as a new customer. Great experience, answered all my questions. I was greeted upon entering and was told they would help me in a few minutes, as they where helping another customer. The store had plenty of choices in everything that carried. I needed a bed for grandson. Update Came for a riding lawn mower. The staff had location one, With in a week they had gotten one for me. They set everything up as I was a returning client. When I walked in the next day everything was ready. The manager offer to drop the mower off, but I was able to load it with the staff assistance. Great group of people, friendly, and easy...
Read moreTina was great setting everything up. Then I started getting calls from carry about being late but I had worked out arrangements with the gentleman in there weeks prior. Carry calls from all different numbers after this and I was told that she'd do that. She's rude but in a passive aggressive way,demands money that's already been worked out around her. I was told she's on a power trip;been sitting in that chair for too long and has nothing more going on in her life other than coming to work and treating people like they're beneath her. Thankful to pay...
Read moreI was one of the first customers to rent from American rental back in the 90’s…And today 2023, I am still renting from American rental…The managers are great folks…Christy and her Husband have beautiful spirits no matter what they are going through…they always smile and put the customer First!!! I love the merchandise…Christy, her husband and Regional manager Greg smith are trusted folks!!! I will forever rent from this place!! And my friends do as well. Give these guys a Raise!!! They deserve it!!! Love you all , Springfield, Kentucky renters!!...
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