This apartment complex may appear new and convenient, but it is anything but. The gates never work In the early morning hours, the management is not attentive after they've gotten u to sign everything they require to lock you into a lease, they ignore your emails and will stop responding if you complain to much, service request for repairs within the apartment have gone ignored for as long as almost 5 days then sassy emails are generated after you've complained, they make up new rules monthly and just post on your door, now they make u check in online for their new updates, the air vent in my bathroom makes creepy noises for hours in the morning till the afternoon and nothing has been done for months, the grills at the pool never have propane, seems they let anyone move in here and the residents are mostly rude and old. The front office never opens at its posted hours and when u complain about that they make excuses and shut the door in your face, the manager gave us the wrong mailbox keys to begin with, the wrong gate codes as well. The landscape crew that comes every tuesday is loud and obnoxious and drags out their time doing "work" for as long as they can...they start at 7 am and try to hang out for hours untill the afternoon sun becomes to much obviously to just gain more hours and bigger pay. There is not much landscape by my apartment building and yet they will use a leaf blower by my bedroom window for hours....like what are you even doing? So that's my day off and I'm up anyways and when u ask them to move on they pretend not to speak english when u can hear them swapping stories in english outside my window...the dumpsters are always overflowing the residents here cant seem to put their trash away properly or just dont care. They recently decided parking was an issue I guess enough people complained. When in reality for residents to parking spaces ratio was obviously not considered when the property was built now they say we must have stickers or will be towed but they want ridiculous amounts of information including your insurance info to obtain a sticker even tho there is nothing in our contract about parking stickers now we have to worry about that. There are all these hidden fees in the rent like 5 dollars a month for pest control and yet we find black crickets and beetles in the house every month. There is so much more but I feel I've made mynpoint. We cant wait to get the hell out of this complex and put it behind us. For the amount of money my husband and I pay to have our family live here it is deff not worth it and is the most weve ever paid to live somewhere! Very dissapointed wish we could afford to break lease before the birth of our...
Read moreWhen I went to inquire about apartments two weeks ago I noticed the grass was about knee-high maybe a little bit less garbage strewn everywhere and dumpsters overflowing around the size mattresses and furniture crammed in besides the dumpsters. I thought no big deal this is how the rest of Bastrop looks maybe they just haven’t had a chance to get here yet. I was hesitant because I did see some balconies that were unwelcoming and hoarder like also. I decided to go back today and see what look like two weeks later much cleaner in all areas I listed above. I took the application in and realized I forgot a piece of information at home so the manager decided to go over it with me. Her first sentence to me was @First off I see the same hand writing for both applications. Each applicant needs to fill out their own application. I get it but both me and my husband both signed it. I filled out my husband‘s information he signed it I filled mine out I signed it his IDs my IDs both there with me. You’re going to run our background check so why does it matter if I filled out his application you’re going to see everything anyways. She didn’t tell me it’s low income apartments. That’s what I realized oh the slow maintenance and the nitpicking application process you can keep it. I’ve been a great tenant for eight years thanks to Covid I’m looking for a place again. People acting too funny I guess they just don’t want my money my money is just as good as anybody else’s. Sad thing is I really could use an apartment but I don’t want to...
Read moreThere is no parking for anyone here. There is a truck that has a for sale sign and hasn't moved in who knows how long and hasn't gotten towed, but me, a person who lives here and has forgotten to put on my "parking sticker" just tried to get towed and had to pay $125 because I caught him before he loaded it onto his tow truck. For the person that calls in every night and tries to get people towed, I will try to find you and ask for my money back! As far as trash and recycling, dont even get me started. They didnt make enough parking spaces and want people to pay EVEN more for covered parking when they should've planned for more parking spaces because the amount of people that live here. The pest control is a joke. Spiders that I have named that live under my cabinets are doing nicely. The cooking "vent" doesnt do its job and the smoke detector goes off nearly every time because it's not routed outside. The building material for the amount of money I pay in rent is apauling. THE WATER is undrinkable and needs to be filtered because it tastes like PVC glue and flux that they used for plumbing and still hasn't changed. Let's just say I'm getting out of here ASAP, aka: when my lease is up because I'm trapped, and moving to a house that is the same amount and I do t have to worry about people trying to get my car towed or being poisoned by the water and the amount of dust that the ac doesnt filter. If I could rate it -2...
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