I had the pleasure of being assisted by Kariann during my recent visit to Higher Leaf in Factoria. From the moment I walked in, her warm and welcoming demeanor put me at ease. Kariann's extensive knowledge of cannabis products was immediately evident as she patiently listened to my preferences and provided insightful recommendations tailored to my needs.
Her passion for helping customers find the perfect products shone through, and she took the time to explain various strains, consumption methods, and potential effects in detail. Kariann's professionalism, coupled with her genuine care for the well-being of her customers, truly set her apart.
Thanks to Kariann's guidance, I left the dispensary feeling confident and excited about my purchases. I highly recommend seeking her out for an exceptional and personalized cannabis shopping experience. Kudos to Kariann for her outstanding service and dedication to ensuring customer...
Ā Ā Ā Read moreOn Saturday 4/28 I made a last minute stop into this location at exactly 9:58pm. Upon opening the door where two casual friends appearing to just be loitering and chatting with the budtender. Before entering 1/2 way through the door I was told 'Sorry guy, were closed for the night' (don't refer to a loyal customer as guy, basically just said jerk to me). At which point a blond female lead locked the door virtually pushing me out of the door way. Upon returning to my car, another customer zooms in and runs up to the door and is allowed in and makes a purchase and leaves. During this time the casual friends are still in the store and it's 10:20pm at this point. I don't mind being turned away but no one should be allowed in the store at this point regardless of employee making purchases which should be secondary to customer sales. This...
Ā Ā Ā Read moreUPDATE: Josh the manager was kind, understanding, and helpful. I will go to a different store moving forward, and appreciate the attention and feedback Josh gave to his customers.
Horrible place! Sold me 3 vapes over a year (all recommended by their staff nevertheless). Two stopped working a little over 90 days and mind you they only honor returns within 90 days of purchase. The one I bought at their recommendation less than 2 months ago broke again, and the manager was not even willing to accept the exchange because he needed the ābarcodeā on the packaging, despite the purchase was in their system under my number. I sincerely doubt the ābarcodeā would have magically make them more honorable in their practice.
Never would I recommend this place - all...
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