First off, as soon as I contacted CFM it was an incredible experience. I spoke with Jennifer over the phone who was so kind and so resourceful. I hadn't experienced that level of customer service anywhere else - the kind where someone goes above and beyond without any guarantee they will ever see the person on the other end of the line. When we came into the store, that same level of customer service continued. Trevon was extremely knowledgeable and helpful while we decided on the best product for us. At every stage from picking out products, ordering, selecting contractors to install, to delivery Trevon communicated with us as if we were his only client and I know we weren't! But the level of attention made us want to do business with CFM. Finally, the team at CFM provided us with a spreadsheet of contractors. I reached out to three and ultimately decided Daniel Polston was going to be a good match. Daniel and his team were great at communicating, setting expectations, and ultimately delivering the best install we could have ever asked for. He was also very knowledgeable about the product and install (for warranty) and provided us with options that we felt could fit our budget and lifestyle. During the install, Daniel and his team treated our home like it was theirs - meaning they took care of it and respected our home. Since we had to have some of the foundation grinded to create a flat, level surface, he had the best equipment to minimize impact on the rest of the house. Their level of detail excelled our expectations! Overall, working with CFM & Daniel on this project was a pleasure for installation work; attention to detail, technical expertise, and commitment to quality make them an excellent choice for...
Read moreI have worked with Teri exclusively over the last ten years both as a contractor and as a job superintendent. Prior to Teri I honestly didn’t realize what I was missing from a design and collaboration perspective. From day one I realized that Teri’s passion for design (doesn’t hurt that she has an Interior Design degree from Ball State) and her ability to turn my vision into a successful project or make suggestions that vastly improved our project were unparalleled. Bottom line is I won’t use another designer. Teri is super easy to work with. She’s smart, upbeat and a pleasure...
Read moreWe used CFM for all our projects in the Portland metro area, so we’re pleased they have a location in Central Oregon. CFM Bend has a huge show room that provides plenty of space to browse samples to your heart’s content. Well-organized and featuring great lighting so you clearly see the samples, it’s a stress free way to make all your decorating decisions in one location. Staff (we use Kathy) are friendly and professional, and have always taken great care of us and...
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