Prestige Mufflers — Attraction in Bergenfield

Went in to get my resonator deleted, I needed an X pipe for my s7 so I spoke with either the owner or the manager whom ever was in charge that day and asked him multiple times if they have the tools needed and an x pipe available. I was reassured not to worry we are professionals we will get it done. When asked for the price he told me it was $600.00 to get a resonator deleted... ultimately I didn't want to keep shopping around I just wanted it to get done and leave, so we agreed on $500.00 if I left a 5 start review. I found the price was way too high but he ensured me it was because of the type of work needed. They start cutting the resonator off with out measuring anything. Nothing was put in place to catch the resonator, in fact the tech there let the resonator slam on the floor from a 6 foot drop or so since the car was lifted. After they finish banging my exhaust into place they bring the car down and the exhaust tips are completely misaligned. I told them about it and their solution is to cut the exhaust tips... Now I was starting to get annoyed because why would we cut at another location to fix what they started in the resonator area. They ended up cutting a second location behind the muffler. I was just happy to leave. The car turned on sounded good, for about 2 days. then the EPC light turned on I ended up going to another shop because I didn't think coming back to this shop would have solved anything. So here I am updating my review because now I've ended up paying twice for the exhaust because the shop insisted they new what they were doing but did a job I could have done in my back yard with a welding starter kit. Would not recommend, anyone get any...

I went there for replacing the resonator and two mufflers for my 2000 Pontiac Grand Prix GT on Sept. 2019. They cut the original resonator both end and then welded the new resonator to the pipe and the catalytic converter. Again no brackets and bolts attached to the catalytic converter. The mufflers & resonator they installed does not match with the OEM and they also cut the aluminum exhaust tips too short. After they pulled out the car I noticed the mufflers were hanging down too low and the exhaust tips were too far in because they cut too short and completely misaligned. I had them to raise the mufflers and position the tips. It rides very nice and quiet. When the pandemic hit last year I hardly drove my car and last month there were leaking between the resonator and the catalytic converter and one of the exhaust tip fell off because they welded too much to the steel mufflers in which not supposed to. So the parts lasted about 4,000 mi. Overall I paid them $800 for the “Non-OEM” resonator and two mufflers and the rest of the existing rusted pipes were left alone. My car didn’t look that good. So this month I went ahead ordered new stainless steel muffler kits which comes with resonators, pipes and mufflers and I also order chrome dual exhaust tips on eBay Auto part. The parts cost me $460 and I had the local mechanic replaced the parts and so I paid the labor $185. Altogether I paid $645. Now I’m very impressed with my ’00 Pontiac GP because they look exactly the same from the OEM and it rides beautifully. I would be careful going there and ask them for specific parts before you waste money. I would not go back there...

I needed to change 2 worn out tires. I went to this place and spoke to the owner/ manager who spoke softly who said the wheels were $50 a piece with wheel balance and installation included. When I drove my car in front of the bay the worker started shouting "Whoo! electric! Electric car!" waving his arms up as he did. I got out since he was to drive the car into the bay/lift. He didn't know how to make the car move so I had to get back in and drive the car in myself (I should have driven off at this point). Turns out they didn't have the tool to remove the special bolts. I noticed the owner/manager and his worker were in tandem while the owner "tried" to sell me $20 for using the special tools he had that did not fit the worker was quick to dismantle the wheels and ruin the special bolts now unusable. The owner walks away. The worker toils around eventually goes for lunch. I took the car in at 10 in the morning. By the time I got out was 4 pm. for 2 wheels! The worker slaps everything together with bolts missing, tire pressures were below specs and unequal. I said to the owner/worker why didn't they balance the wheels. The worker barked in "I don't want to. I'm going home'. The owner turns to me and said "he doesn't to". and charged me $20 extra for the 'special way they had to remove the special bolt' to get the work done. After 6 hours with bolts broken, sloppy incomplete job and charged extra... to the OWNER and his worker....what a CHEAT. I say worker because I think he's NOT A MECHANIC not even a trainee. Don't waste your...