Run from this place! This salon is so close to my house that I really wanted to use them and I have tried numerous times over several years and have never left with what I paid for. 1st went in for basic 1 color to cover grey and when I got home I would find big patches of grey. How hard is a color match? Then I went in for a cut and color. My hair was long and the stylist was so afraid to cut my hair that another stylist jumped in and cut my hair. I'm not paying their outrageous prices for a trainee. My regular colorist at another salon flamed out so I thought how hard is a foil touch up and trim? When I went in for my appointment they had scheduled me with the same girl who was scared to cut my hair even though I specifically told them not to put me with her. I brought my blonde color and the brown for weaving in like everyone has now days including all the women at this salon. I showed this girl a picture and basically my hair was blonde when I went in but I needed a few brown pieces wove in and the blonde roots touched up. I was specific in my instructions. She started the foils from the bottom instead of the crown. I said "You don't want to start from the top? It will get the hair out of the way." No she kept flopping my hair back and forth over the hair she had just colored which left horizontal lines across my hair! Even though I explained I want blonde and my hair was blonde and the picture was blond this stylist completely covered my blonde and I am now a brunette. Of course she gave me the stylist lies that they always give. Oh it's wet. Then when she dried it and I was still a brunette she shined a big spotlight in my face as if that would magically make me blonde. All the women who work there always start cheerleading, Wow you look great! You might think the owner seeing such a dramatic change would check on me or just because she owns the shop might wonder if you are getting a good cut or color and come by and ask. Speaking of cut although I had scheduled a cut and foil when this stylist saw I was upset and saw that she had just ruined my hair she said "Oh you don't need a trim" and hustled me to the register where I actually was charged for having my hair ruined!!! How do you go in blonde and come out brunette accidentally?? What is the law? I would just love to tell these incompetent stylists "Sorry this is not what I asked for so I'm not paying!! If I was as incompetent at my job as these women are I would be fired. I noticed this girl received a good review for cutting a man's hair. That is what she should stick to-men's and children's cuts because she is not a women's stylist. She cannot cut or color. Logistics are not enough reason to pick a salon and now I have to pay someone else to fix what this girl ruined. Dallas prices, beauty...
Read moreThis was my first time at this salon, first impression, the place is beautiful! I love the decor, the staff all very nice big smiles and ready to greet. I had an appointment with Nicole, I got out of work late and called to be sure they would be able to see me a little later than planned, and she made the accommodations, she was so nice when I arrived, my hair was a mess, I had destroyed it with bleach and had tried to go back to my natural with no success on my own. She had a challenge on her hands for sure. She color matched my natural color, best part? When she wasn’t sure or wanted a second opinion, she asked!!! She colored my hair and treated it with olaplex and B due to how much damage there was. When she washed my hair, let me just say BEST shampoo service ever! She massaged my head and I nearly fell asleep! She took her time with detail and really put her all into the services she provides!! When it was time for the cut, again because of how damaged my hair was and I was hoping to keep some length but understood it was time to “let it go” she asked for help to see if maybe we could keep length! I just want to stress how amazing it was that she asked for help and how eager the other hairdressers were to help! This is not something you see everyday and I was so happy to see it! The other Hair dresser (I apologize I did forget her name, but she had gorgeous curls that she did with a wand but looked like she was born with them!! Gorgeous!) she assisted with the haircut and asked if I was okay with a Lob (long bob) I told them whatever is necessary for the mess I created 😂. Let me just say I left in love with my fresh hair! I was terrified to have short hair but it came out amazing and they definitely took the time to make sure it would look right with my face shape! I got home and my husband was also in love with it and he was so sad that I was going to have to cut my hair off as well. So seeing his face light up and say “it looks amazing! She did great babe!” Is a huge compliment to the hairdressers :). I highly recommend this salon, these women are amazing, you can’t go wrong with any of the stylists because they all support one another...
Read moreFirst off let me say that my daughter and I both went in to get haircuts; we had different stylists. This was our first time in, but it’s a local business and has great reviews. My stylist, Alex, was phenomenal; an absolute gem. She was very personable and knowledgeable, the salon is very nice, trendy & clean. My experience was fantastic!
…. But that’s where it ends. My daughter had a horrible experience with her stylist, Tiffany I believe. Tiffany said she had experience with women’s cuts but was new to the shop. She took forever to wash my daughters hair, and fumbled doing that; it’s washing hair, it’s not that complicated. Also, it took Tiffany an hour to cut my daughters hair, and somehow managed to butcher it. It looks chopped up. Nothing is the same length either. My daughter asked for 1 to 1 1/2 inches off of her nearly waist length hair, but she took closer to 4 - 6 inches off! I’m sure Some wonder how we didn’t notice how bad the cut was before we left, but it’s simple… my daughter has an odd phobia of hair dryers. She doesn’t like the sound or the heat. So, it couldn’t be styled before we left. Once it got to a point of being fairly dry, we saw how awful it looked. She even tried calling the shop several times, but no one answered; all of the calls were before 4, which is when they close on Saturdays.
So, morals of this are, book with Alex because she is a rockstar, but never with Tiffany. And make sure you know exactly how it looks...
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