I donāt live in the area but come here often. I usually try to stop by this business when I am in town as I donāt have anything like this where I live. I rarely find much but still enjoy coming and looking. I went in today around 3-4 pm and was very disappointed in what was going on. While looking around there were two different incidents where employees were speaking to another employee with rude and unprofessional tones. This is not okay and you could tell the customers felt uncomfortable watching this unfold. The first incident the girl asked the other employee what are you doing? Wasnāt what she said it was how she said it. Canāt describe the employee except she had on purple shorts and the employee she was speaking to had on a pink shirt and you could tell she is maybe challenged. Then a little bit later a very tan brown haired girl (maybe a supervisor) spoke to her from behind the counter, not sure exactly what was said but the tone was very rude and unprofessional. This is not okay! After she spoke to her like that the place kind of got quiet. If you need to discuss something with employees you take them to the side, at no point should anyone be speaking to each other like that in a place of business. The first incident was not as bad as the second incident but shouldnāt have happened like that. I assuming the tan brown haired girl is a manager or supervisor and she knew better. This is a good way to drive away customers, I know I felt uncomfortable and could see other people cringing around me. I hope next time I come in this store I will not see something like this. No employee deserves to be yelled at from the other side of the counter in front of everyone. If the employee is a nuisance or not doing her job, manage her better or teach her, do not speak to her in an unprofessional manner. Do better Uptown and train your managers to be professional. This is a place of business not a...
Ā Ā Ā Read more... today I walked in to sell a few things wasn't a lot but I normally bring in brands such as Loft(plus size), old navy, Ralph Lauren(plus size), Talbots, The NorthFace and to be honest In the past Iāve even brought in two pairs of authentic yeezys with the original box. Never the less the only thing they bought from me was my loft stuff and north face items. (Speaking of NorthFace, I tried to sell the same north face items the week before and the buyer said that my north face jackets are styles yāall are not taking. But this time the buyer bought both of my jackets.That really confused me but whatever.)
Never the less this what made me feel like I should never sell or buy from here again. I heard a few associates saying āyes we do carry plus size, to be honest we are needing to buy more plus size.ā Hearing that, I understand that the store so call ācarries a wide range or clothingā. However a size 18 is basically just a XXl in regular sizes, thatās not plus size. If yāall want to be inclusive then start buying clothes in every category in plus size. Every time I come in with good barely used or new clothing the associates dismiss me with me with ā thatās a category we donāt sell plus size inā. That just makes the customer feel like yāall donāt even what us in your store to begin with. I understand itās corporate policy but yāall could be bringing in more money if you carried TRUE plus size clothing. Itās already hard enough for the average plus-size female to find clothing in stores to begin with. Today made me realize this store is not that friendly...
Ā Ā Ā Read moreIf I could give 0 stars, I would. This store is a ripoff. I went in today to sell clothes at a little before 4. I asked the woman at the buy counter how long the wait would be and she said between 20 and 30 minutes. I told her I wanted cash instead of store credit and that I would be back when they called. I came back an hour later (still no call) only to see that they still had not started looking through my stuff. They said mine was the last one to be gone through but that I was next. I left the store again and waited for a call. At 6, they finally called and said that they were taking some items and it would be worth $22 and I had three days to come get it. I told the woman I was going out of town for the weekend, and assumed they would be closed for Memorial Day, so I asked if I could pick it up Tuesday. They told me I needed to come pick it up before then, so I got back in my car and drove to the store for the third time today. When I got there, the woman told me they were buying 8 items for a total of $22. Based on the items I was selling, one of which was a dress I bought for $72 (never been worn, I still have the tag) I knew this was an unfair price so I asked for my items back and was told that because I dropped them off and left the store that the sale was final. When I asked for a receipt for my items, they told me they didn't provide them for bought items. This whole experience lasted nearly 3 hours and I lost probably $100 worth of clothes and all I got was $22. Such a waste. I learned my lesson though. I will not be selling or...
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