She Is Sofie James — Attraction in Boston

This has to be the worst salon I have visited in my life. I am a biracial woman who had been searching for a salon that was curly-hair friendly and could properly give a blow-out service in Boston. I am from New York so it was quite the task to find a salon that was skilled at washing, blowing out, and styling curly hair in Massachusetts. I had been to about 5 salons to no avail. She is Sofie James, unfortunately, but unsurprisingly, was another HUGE disappointment and waste of money. For reference, I have a mixture of 4b and 4c hair that is thick and had called the salon TWICE to confirm that they could manage my type of hair, which I have mentioned is very curly. They assured me that they could and they had a curly hair specialist that could give me my desired look. They lied.

I was so so excited to finally find some place that could do my hair and was eagerly telling my friends about it. I had been looking forward to it from the day I made my appointment. Little did I know I would be SORELY DISAPPOINTED.

Although my stylist was kind, she did not know how to deal with curly hair whatsoever. She loaded my hair with various oils and creams while it was still wet, which is a blow-out no-no, and hurt my scalp severely as she blew it out. It felt like my hair was being ripped out simply because she did not detangle my hair out properly. It was an awful experience and I quite literally left the salon looking like Bob Ross. I was silly enough to pay and even give a tip because I felt so awkward but I cried in my Uber home. My roots were not even slightly straightened and my hair was incredibly heavy and weighed down by products.

I was forced to go to a salon in which I had to pay an additional $120 to fix my hair and get my desired blow-out on top of the $60 I paid She is Sophie James.

My problem of course lies in the blow-out experience because I showed my stylist a photo of what I wanted my hair to look like (which was definitely achievable because the photos I showed were of previous blow outs I have gotten in New York), but even more so with the professionalism of the salon. I called the salon twice to let them know of my concerns and to see if there was something that could be done, yet I was met with their answering machine assuring they would give me a call-back. I then received a customary after visit survey that allowed me to rate my experience at the salon. I answered this survey and at the bottom it said I would receive a call-back from the salon. To no one's surprise, I never received a call back from the salon. I waited months. I got my hair done January 27th 2023 and have yet to receive a call back from the salon 6 months later.

To the owner of She is Sophie James: You claim to be an inclusive salon but you are not. It should not be this difficult to find a salon that can specialize in black hair in Boston. Find yourself a stylist that can properly treat and blow-out black hair. Your message of inclusivity is misleading and I left that salon feeling badly about my hair and myself. I called your salon to let them know this and instead of taking accountability and speaking with me, my calls and feedback were ignored. Your salon screams exclusivity.

To all my black and biracial girls: AVOID THIS SALON AT ALL COST. If you are from Sommerville or close by and want a quality silk-press or "blow-out," Fernanda's Beauty Salon is incredible. Skip out on this salon and pay Fernanda and her excellent staff a visit. Yvonne is the absolute best for treating and styling very curly, thick hair (4a, 4b, 4c or really any of the curl patterns!!) and the salon is beautiful and...

I can't thank enough Ingrid G, the person that recommended me "She Is Sofie James" and Meghan in particular.

I got my first curly hair haircut ever with Meghan and it was wonderful. She took the time to walk me through the steps she was gonna take to prep my hair, to cut it, how she'll do it and the routine she presented for the day-to-day care. Meghan always made sure I was comfortable with the length, the style and my personal preferences; that I understood the process and how to apply (order and amount) the products she recommended. Something I personally loved: I never felt forced to buy anything, I did buy some things since I found them to be useful and were part of the routine Meghan proposed but never felt the pressure to do it, which, in my opinion is a magnificent practice.

I always recommend getting a haircut with her to my curly/wavy friends, because she truly gets it... She, being a curly person, knows how hard is to get the right routine and products for each type of curly hair and has a kind disposition to explain everything regardless on how many times you ask about the same thing or if it's so basic or complex. On the human side, she seems so sweet and interested in providing with a good service but also giving you a relaxing and nice time where she tries to understand what do you do and your day-to day to present a routine suitable for your needs and availability.

So great experience, I'm definitely coming back if Meghan...

I recently visited “She is Sofie James” salon and had the pleasure of having Megan as my hairdresser. From start to finish, it was an outstanding experience! Megan was absolutely lovely—she took her time to genuinely understand the style I was looking for and was so patient and accommodating when I asked for a little more length to be taken off. It’s clear she’s passionate about what she does, and it shows in the meticulous care she put into making sure I left feeling confident and thrilled with my new look.

The salon itself has a fantastic, inviting, and hip atmosphere. Upon arrival, I was welcomed and seated on a cozy couch, complete with an offer of water—such a nice touch! The customer service here is truly top-notch. I was so impressed that I immediately booked another appointment with Megan. If you’re looking for a great salon experience, this is it. Five...